How Are We Doing?
How Are We Doing? Leave us a review and let us know! We value your feedback, and thank you for your business.
All
Annapolis
Baltimore
Clarksburg
Columbia
Ellicott City
Hampden of Baltimore
Owings Mills
Parkville
Randallstown
Excellent Excellent customer service! They made me feel like I could trust them. I will be returning for more service.Thank you for a great experience!
Initially, I was told the first step in fixing my AC problem was a $275 evacuation and replacement of refrigerant. Maybe the problem was just a blown fuse or broken wire to the compressor, or even low refrigerant. No mention of checking those poss... Read More
Tia and Russell provided great customer service and kept us informed every step of the way during the repair which was much appreciated. The electronic work repair orders that were sent to us with explanations and pictures were very helpful. They ... Read More
I needed maintenance for my car while traveling for work, and thankfully they were able to get me in very quickly. The staff were very helpful in explaining what needed to be done for my car and worked with me to stay within a budget for unexpecte... Read More
I have been using this Autostream for years, and just got my front brakes done there- as always a great experience. Fair prices, very transparent about their work and pricing, and everyone is super friendly. Eric has been particularly helpful with... Read More
Thrilled to find my new “go to” for auto repairs. Stopped by initially for a tail light replacement but decided to proceed with significant repairs resulting from necessary maintenance previously deferred. Erik was so professional & courte... Read More
Russel & Stone were extremely helpful & well versed in their expertise. They explained all parts of the process thoroughly from drop off to maintenance to pick up & helped me understand the options available. I can’t thank them enoug... Read More
I trust these guys to do anything that is needed on my car. Their shuttle service is very convenient and shows that they prioritize customers. While I didn't need to use one, they do have loaner cars available if needed. Not sure about prices in t... Read More
I had an unexpected problem with my vehicle, and had no established local mechanic because I am new to Baltimore. The team at AutoStream immediately found time in their shop for me to be seen, and I had a comprehensive review of the issue within t... Read More
The team provided excellent service. They are both friendly and professional. I was given a complete explanation regarding the process for Maryland inspection requirements. My appointment time was scheduled for my convenience and service was compl... Read More
I have used this service facility 5-6 times over the past decade. The customer is top notch and the pricing is very reasonable. The facility is kept clean and the communication is always prompt and easy to understand. I would highly recommend you ... Read More
I would take my car here again! I just moved here and rolled the dice with AutoStream when I needed maintenance. I had an uneasy feeling to begin with as I was with my former mechanic for 10 years. My expectations were exceeded with the level of ... Read More
Autostream came highly recommended and I am so glad I went there! Brandon and Ryan were awesome. Super helpful, personable, and incredibly fast with service. Would definitely recommend them to anyone!
Great and honest repair shop. I had a check engine light come on and they were able to see me right away. After being ripped off by several other repair shops, Michael and the guys at AutoStream, Clarksburg, are hands done legit. It the only repa... Read More
Great and honest repair shop. I had a check engine light come on and they were able to see me right away. After being ripped off by several other repair shops, Michael and the guys at AutoStream, Clarksburg, are hands done legit. It the only repa... Read More
My tire blew out a block from their store. So they sort of "had" me, but they were super fair, helpful, and honest. Got me four new tires (they were all getting older anyway) and had me back on my way in about 2 hours from the time I walked in. Th... Read More
My truck was making a terrible noise at startup. Tia and her team were able to evaluate and fix the issue. They are professional, caring and fair. I have recommended AutoStream to my family and friends
Had a great first experience with the crew here. They were very upfront and advised me before they did any additional work that would lead to any extra cost . The details and pictures of your vehicle inspection you receive from top to bottom is al... Read More
I got my cracked windshield replaced today on my Honda 2021 through them, as their reviews on the Internet were excellent. I was not disappointed. I spoke with Mike originally and he was as honest and straightforward as they come. The price was... Read More
Easily made an appointment online. When I arrived, everyone was super friendly and efficient. Love that they do the full vehicle check and give recommendations based on priority or repair. (Green, yellow, red). Sent the results to me and let me de... Read More
Tony and Matt are both friendly and welcoming. Tony was communicative and happy to answer any questions I had. The program they to show you the overall car report before beginning maintenance is top tier. If something needs maintenance they provid... Read More
Tony and Matt are both friendly and welcoming. Tony was communicative and happy to answer any questions I had. The program they to show you the overall car report before beginning maintenance is top tier. If something needs maintenance they provid... Read More
I dropped my vehicle off for state inspection and I think this was the BEST experience I've had doing anything with my vehicles. The customer service was AMAZING! I was able to pay online and even had the option of picking up my key from a locked ... Read More
I dropped my vehicle off for state inspection and I think this was the BEST experience I've had doing anything with my vehicles. The customer service was AMAZING! I was able to pay online and even had the option of picking up my key from a locked ... Read More
I can't thank Brandon, Scott, and their garage crew enough for getting my car back on the road as quickly as they did. Brought my car in to get the differentials looked at and fluids exchanged, turns out my wheel hubs were causing me the trouble. ... Read More
From the moment I talked to Erik on the telephone I knew my car would be in good hands. He asked lots of questions before I got the car into the shop for the inspection/assessment. The team at Owings Mills was able to pinpoint the problem quickl... Read More
Was really impressed with autostreams and Chris Jones service. I really liked how they use a software where they email you a page with a breakdown of your vehicle with pictures that shows your reason for visit diagnosis and findings on all fluids,... Read More
Erik and his team did a fine job of providing one-day repairs on our Mazda CX-5. We were introduced to AutoStream by a web search, and we were attracted by the number of outstanding reviews it received. We were not disappointed. We are adding our ... Read More
Very professional, polite employees. Excellent work. Very very fast and efficient. I found my new home for my car to have repairs and routine maintenance and I MEAN IT! Erik was extremely helpful and pleasant. He helped me through every step of th... Read More
Today’s service was so amazing! Jeff, Erik, and Frank were awesome. They were so nice and helpful with the whole process of getting my tires fixed. And Frank shared a new recipe as well which I will try. Highly recommend 🙏🏾🙏🏾
Service here is great. The guys really helped me out by squeezing me that day. Everyone was really friendly. Got a text when my car was done which was really helpful. I will be going back for my next car service.
Erik Walder is the Service Director. He provided exceptional and courteous service. He was able to explain all the work that was being done and the repairs were completed satisfactory by Arno the technician. Erik was able to communicate with my wa... Read More
I was looking for an auto repair shop that could perform a MD State Inspection. I found AutoStream of Randallstown to be very professional and thorough. The service manager Russell was courteous and attentive. I highly recommend Auto Stream of Ran... Read More
Last Tuesday, at AutoStream in the Dorsey Search Shopping Center, I met three folks who have loved to tinker with cars since they were kids. Now their hobby is their work, and they are good at it. It's nice to have a friendly and reliable auto sho... Read More
AutoStream is the best I’ve been to so far for services on my vehicle! They really set the bar! The staff is extremely friendly, knowledgeable, and communicative! I love the pictures they take of your car to show you what’s going on! I’ve be... Read More
I decided to take my 2015 Mazda to AutoStream for repairs, and I’m so glad I did! I scheduled my appointment online, and when I dropped off my car, they did a thorough inspection and emailed me list of items that needed to be repaired immediatel... Read More
I needed a Maryland-State vehicle inspection and Matt fit me in the next day. Their staff is knowledgeable with decades of experience. I was pleased with the thoroughness of the inspection and how detailed their recommendations were.
My husband and I are beyond thrilled that we took our car here. Mike and Joe were very helpful and thorough. They even send you pictures so you can see the problem which made us feel very confident in their work. We had our car back the next day a... Read More
Service at AutoStream was amazing. My truck had broken down and I had it towed to this auto repair shop. I thought my issue was battery related but the service advisor, Chris, was very knowledgeable and walked me through everything going on with m... Read More
A+ Outstanding service! I'm new to MD and had to find a auto shop nearby. I'm glad found Autostream. Mike and the staff there are outstanding! I had to bring in my car for a state inspection and they were very transparent and walked me through all... Read More
Kudos to Erik and the team in Owings Mills. Erik was very professional and diligent in keeping me abreast at all times. Erik walked through all the findings and repairs being done on my vehicle. This was my second time at the shop however, first t... Read More
Jordan and Chris are exceptionally helpful and demonstrated a genuine desire to help me with my car. They went above and beyond to walk me through every issue and provide current and future recommendations to ensure my older model vehicle could la... Read More
A great place to get a car inspected for Maryland Safety Inspection when buying or selling a car. They provide a thorough inspection and have very friendly office staff. Also, they can often get you in the next day.
We received great service. The information on my car was great and I will get them done in the future. They were able to do the work when the dealership was unable to do it in one day. Thank you
This is the best auto repair place I’ve ever been to. I waited a while to post a review because I wanted to make sure that everything was going to be working correctly and it is. They make sure everything is right and their customer services is ... Read More
I had my car serviced at AutoStream Car Care Center for the first time last week and had the most wonderful experience from start to finish. Chris communicated with me clearly through each process and helped me breakdown the diagnostic needs and r... Read More
My service advisor Chris was AMAZING!!! He took a hands on approach with my warranty company, and talked me off ledge when I was ready to give up! The repairs were done in a timely matter, despite a view hiccups with the warranty company and findi... Read More
Have had nothing but great experiences at this establishment. I let my car get pretty behind on services and they’ve been really helpful with me to get it back up to speed. They were so professional, kind, and transparent with me. Will contin... Read More
The BEST in the business!!! The staff are so knowledgeable, responsive, and up front about everything and the work is done perfectly every time. I really like their online appointment system and the report they send you on all the car’s diagnost... Read More
Jordan was very friendly and helpful. He introduced himself and offered to help with removing my key from the key chain. He explained what to expect. I was texted when the car was ready and also got a call. Jordan suggested additional service but ... Read More
KUDOS to Jason and Jordan at Annapolis AutoStream! They helped us with our son’s car and was patient, knowledgeable and went the extra mile to assist us. We were extremely please with the customer service received.
Again had another exceptional experience with Erik, Jeff, Nick and his team who service all three of my family's cars. I can always trust what they recommend. They have found issues over the last several years that they have been able to fix th... Read More
The team at AutoStream took great care of my truck which was in need of a new hybrid battery. They were able to workout and clear up things that a few other mechanics I went to before could not. The work they did on the my vehicle was done sooner ... Read More
I recommend this auto service facility highly. The service I received from the initial phone contact with Stu to the warm and friendly spirit of Ken who chauffeured me from and back to the shop is nothing short of stellar. The systems they have in... Read More
The staff was very friendly and explained, in full detail, what my car needed. They did a great job and in a well timely manner. I have a new mechanic and I'm happy who I chose.
Friendly, fast, and professional. They gave suggestions about recommended services but didn’t try to upsell me. Will be using them again for repairs. Thanks!
The whole team here was super helpful. I came in and had scheduled the wrong type of appt needed and had no clue. Instead of doing the wrong inspection anyway and charging me, the staff directed me in the next steps needed and educated me about ev... Read More
The whole team here was super helpful. I came in and had scheduled the wrong type of appt needed and had no clue. Instead of doing the wrong inspection anyway and charging me, the staff directed me in the next steps needed and educated me about ev... Read More
It is absolutely amazing track your service! I was able to track every part, start to finish. Nothing was a mystery and they found issues I didn't even know, but were INSANELY obvious! Erik was very thorough when checking me in and got all the imp... Read More
I called and asked if my tires could be checked and for air to be put in them. There was no wait time they told me I could come right in. A service member helped me right away when I arrived. Stone was such a great help and efficiently got the job... Read More
I visited AutoStream for a state inspection. Erik and Jeff gave great service! Erik made setting up my appointment very easy, and Jeff was super knowledgeable about my vehicle and the ways I could improve its overall health for longevity. You can ... Read More
Buyer beware, check pricing... I love the attention to detail and free visual inspiration at every visit. I'm always made aware of upcoming recommend services based on visual inspection or car mileage. I never feel pressured to take their suggesti... Read More
BEST AUTO CENTER IVE EVER USED! They are responsive, knowledgeable and honest. They sent you comprehensive reports on the work needed for you car along with pictures. If you have any questions regarding the recommendations they will explain it to ... Read More
These guys take excellent care of my car. They’re extremely detailed, communicative, and experts at diagnosing issues and helping to resolve what needs to be done. Chris Jones and Chris Roy have been most helpful and do a great job.
Erik and his team did a fantastic job repairing our vehicle. We were able to see what their recommendations were for repairs and read their explanations as well as talk to them about our option before making our choices. There was no high pressure... Read More
They were more than accommodating with an issue that I had with the MD State Inspection. We were able to get it resolved that day.
Towed our car in really early in the morning for two blown tires. Eric and his team were extremely responsivein getting us a quote and telling us we really needed all of them replaced for safety reasons. They were able to get it done the same day,... Read More
Been coming here for years now. The crew always serves with good energy, better music, and a smile. Haven't had any major issues and always feel like I'm making a well informed decision on the repairs my car gets. They give good quality pics and ... Read More
AutoStream Car Care Center of Ellicott City is unparalleled in their dedication to automotive excellence. I recently had the pleasure of experiencing their exceptional service, and I am compelled to share my glowing review. From the moment I walke... Read More
I was on a break from classes and as I was getting ready to leave early my battery ended up dying on me. I called and asked if they had my battery in stock and after confirming they did and a quick jumpstart. I raced over explained that I was unfo... Read More
I had a wonderful experience at Auto Stream on Monday. Rain was headed our way and my wiper blade decided to implode…probably from misuse on the recent icy mornings. I purchased one…intending to the job myself…as I have always done. It was c... Read More
Huge shout out to Jon and his crew at the Columbia location!! Took my car in to repair major damages and they were incredible! Kept me in the loop during every step of the process, dealt seamlessly with my insurance company and even got me into a ... Read More
I don’t even know where to start, Erik is an amazing guy his customer service is unmatched I’ve never been somewhere where they made me feel like a friend instead of a customer. He did an amazing job with keeping me updated whenever there was ... Read More
This place is Amazing. Such a hidden gem right in Parkville. These guys saved me from a huge disaster when I bought a vehicle that should not have passed inspection from a reputable place. They were so thorough with their documentation of videos ... Read More
Excellent, reliable service. They’re clear about prioritizing what repairs actually needs to be done now and our honest about what things can wait a bit. Their prices are extremely competitive I’ve been taking my cars here for 23 years year... Read More
During my visit to Baltimore, my car was stolen but fortunately, it was recovered. However, this incident left me with very little time to get my car fixed before heading back home. The staff at the repair shop were excellent in terms of communica... Read More
An excellent diagnostic experience. Due to my front right tire leaking air, I went to this shop for a check-up. The service personnel were very patient in thoroughly inspecting my wheel hub and tire. They also marked the location of the nail caus... Read More
absolutely great team! These guys got my nearly car jacked vehicle in working condition within a day of the insurance approval. They’re quick and kind and incredibly helpful. Highly recommend!!
Good, fast, cheap: pick two. Maybe I could have saved money going elsewhere, but here I got a thorough diagnostic inspection with pictures, an explanation of my options, AND got my car back with the repairs completed by the end of the day. Plus a ... Read More
I had a good experience. I didn't have an appointment so I had to wait. The customer service was definitely amazing. They took care of me well. I will definitely recommend them to everyone who needs auto services.
My 6yo Camry always feels like a new car after your excellent service. Appreciate the lifetime CarFax report. Tony and Matt are The Best customer service team who let me know their mechanics also deserve my respect! Thank you, all!
This was my first visit to AutoStream and couldn't be happier. I have a Porsche 911, which is not an easy car to work on. The facility was well maintained and clean. The staff was knowledgeable and very professional. I would highly recommend t... Read More
These guys are wonderful. I've been going to them for years now, and have always been pleasantly surprised at the level of professionalism and personal courtsey they extend to ALL of their customers. I would continue to go to them, but alas, I'm m... Read More
Amazing in every way! I can’t say enough about the hampden location specifically. They were 100% professional the entire time from when I initially called, to when I drove away. The amount of detail they go into when assessing your car’s overa... Read More
I recently had a safety inspection and front end alignment at AutoStream, and I couldn’t be more pleased with the service. Erik, the representative who assisted me, was knowledgeable and attentive. What stood out to me was their excellent commun... Read More
I recommend this auto service facility highly. The service I received from the initial phone contact with Stu to the warm and friendly spirit of Ken who chauffeured me from and back to the shop is nothing short of stellar. The systems they have in... Read More
Had a flat tire and they were able to help me out quickly. Thank you, we will come back in the future and highly recommended for any car needs!
Dropped off my 2017 CRV and then my 2010 Fit. Carefully exquisite website that is very user friendly with pictures and pricing and decline or approve buttons. You know what's happening every step of the way. Erik is a fantastic communicator and hi... Read More
Tia is an excellent Service Advisor. The problem with my car was diagnosed and work was done. I like the text that provides pictures and explanations of what needs to be performed. This is my second time using AutoStream Randallstown. Happy to hav... Read More
Ive been coming here for the past 3 years for all of the maintenance on my truck. Tony & Matt are always very polite & professional have taken good care of my vehicle! I highly recommend them.
This shop is top notch! Russell is very professional and my experience start to finish was exceptional. I received a text with all the recommendations with pictures of views of what my filter and fluids look like as opposed to what they should loo... Read More
Excellent detailed explanation of repair work needed and future needs. Service was excellent. Clean facilities and restroom. The mechanic gave a thorough explanation of what needed to be done, and caught an incorrect repair from the dealer and fix... Read More
I had a great experience here,Russell was very nice and made sure that all my car needs were taken care of to pass inspection. So I'll definitely will be bringing my car here for routine maintenance.
During my visit to Baltimore, my car was stolen but fortunately, it was recovered. However, this incident left me with very little time to get my car fixed before heading back home. The staff at the repair shop were excellent in terms of communica... Read More
This morning a warning light came on indicating low tire pressure for all my tires. I stopped at AutoStream, without an appointment, and asked for help. Someone responded immediately even though most of the staff were at lunch. He checked the ... Read More
Excellent customer service and prompt response and solution for my query. They treated me like a family member. Very courteous! Definitely recommend them!
Came here for a state inspection so I could renew my registration and was nervous to take my car anywhere, but this place had good reviews. My car is relatively new at 2021 and had low mileage. Dropped it off, and my car was done before the estima... Read More
Great service from beginning to end. Their estimates are generally in line with most dealer services. The convenience and professionalism are worth any difference in price. Had repair work done same day and communication was excellent from Chris. ... Read More
Couldn't say enough great things about the staff here. Chris and Jordan explained everything in full detail, they worked with my extended warranty and overall were just awesome to communicate with. My Audi is driving awesomely!
Tony was amazing and so helpful! Went above and beyond with service. So grateful. Was told I needed a new rim for my tire, but he said the rim was fine —not trying to make me pay more!! So appreciative!!
Like always this company is the BEST! I had a lot of trust issues with other mechanics but they really helped me out with trusting mechanics again . But what makes my experience even better is the customer service. Erik W really helped me out and ... Read More
I went in for a Maryland inspection.. I had no appointment, but they got me in ,told me it will be a while so they gave me a ride home to wait at home. That was perfect for me. They did a awesome job. Will definitely recommend this car care center... Read More
AutoStream was incredible. Amazing and attentive service. I wouldn’t take my truck anywhere else. I would highly recommend you consider not taking it to a dealership and take it to come see Chris at AutoStream. Chris and his team’s goal is... Read More
I was at lunch across the street from AutoStream and came out to two flat tires. AAA towed my car there and within a few hours, they had done a full once-over of my vehicle. Stu was honest about what needed to be done that day and what could wait ... Read More
We felt like everyone worked quickly and efficiently with us. Erik was especially helpful & great with communication. Nick was our mechanic and we were incredibly grateful for his willingness to help us through an unforeseen issue that arose w... Read More
At every step of the way, I felt like the staff at AutoStream were doing their best to make me feel appreciated. I particularly appreciated the very easy free transportation to get home and back to the shop. They provide a very comprehensive repor... Read More
What a great experience! Jordan Schill and team were very professional and helpful. The good energy they bought as soon as I opened the door almost made me forget my car trouble. Will be using Auto Stream Annapolis from here on out!
I had a pleasant experience with Auto Stream in Ellicott City. The staff was professional and adhered to the time I was told it would take to complete my inspection. I was treated with respect. I highly recommend!
Erik received me warmly right off the gate, took the time to inspect my car to better understand my problem, and walked me through the process and how they will communicate their findings. Their diagnostic report include pictures of your car perta... Read More
This was the easiest and most helpful experience I’ve had getting my truck fixed. I am so happy Autostream Clarksburg is also very convenient. I will definitely be returning for inevitable care for my truck, my wife will be using these services ... Read More
This business is thorough and easy to work with. Stone helped me through the whole experience and he was direct, prompt and clear with everything I needed to know. I am new to Maryland and needed and inspection to get registered in the state. Thei... Read More
AutoStream Parkville is always friendly, affordable, easy to reach, and give detailed descriptions of the work they've done and cost breakdown. One of their staff even ran outside in the rain once to return my keys right when I pulled up. Highly ... Read More
AutoStream Parkville is always friendly, affordable, easy to reach, and give detailed descriptions of the work they've done and cost breakdown. One of their staff even ran outside in the rain once to return my keys right when I pulled up. Highly ... Read More
I am beyond thrilled with the service that I received here. One of my employees needed her headlights checked. We tried to replace the bulbs ourselves, and they still were not working. I called and spoke to Erik around 1pm, and he had us in on the... Read More
I am beyond thrilled with the service that I received here. One of my employees needed her headlights checked. We tried to replace the bulbs ourselves, and they still were not working. I called and spoke to Erik around 1pm, and he had us in on the... Read More
Had a flat tire a few months back, and on that day, the tow truck brought my Jeep to this location. The moment I walked in, I was greeted with professionalism. I explained my situation, and understandably, since the flat was last minute, I was t... Read More
Andrew! Is the best. Very responsive and they were done with my vehicle far more quickly then they told me too. Great staff. I'd highly recommend them. Effective communication through texts and emails.
We found AutoStream from a google search as we were searching for advice related to the MD inspection on a new vehicle that we considered purchasing. Tia was extremely helpful over the phone and offered excellent advice which made me confident in ... Read More
The team at AutoStrem in Columbia were awesome. Special thanks to Kristin and Jon for their patience, friendliness and overall professionalism. A thorough evaluation was done on my car, and they were very clear about what needed to be taken care o... Read More
I liked the online diagnostic with pictures n prices bc it helped me to decide what repairs to do first.Tia went through all the info n helped me. The AAA discount n car courtesy service was great. The staff was professional and the prices were in... Read More
Great guys with great attitudes and skilled mechanics. Brandon and Scott were incredibly helpful but also refreshingly genuine. AutoStream Parkville isn't interested in Arm-and-Legging the customer and will only recommend actually necessary work i... Read More
I've been to AutoStream on two separate occasions. All the employees I've interacted with were great. They were open and honest about the work my car needed done and stuck to the time frame given for the maintenance. I haven't had such an easy and... Read More
Jeff, Erik, and (last but not least) Michael are a TOP NOTCH team! I could tell that they valued me as a customer by their charismatic personalities, thoughtfulness, willingness to have open communication, expertise and understanding of my financi... Read More
The atmosphere was great. The guys worked together to make me feel very comfortable. I had to leave my car at the shop. They provided transportation for me to and from home. Mr. Tim was my driver. He made my experience even better. They took great... Read More
The team from customer service to techs to mechanics went above and beyond. They are worth every penny. They are time efficient, very communicative, and warm. Lastly, and what some would consider most importantly when considering “auto shops”,... Read More
Had to have a lot of work done on our Honda recently. The repairs were made in a reasonable amount of time. We were in a bind with only one car, so they made a loaner available. This helped me so much. Car seems good and all is well!
John and the team have made a stressful unexpected, inconvenient car situation an easy and reassuring experience. They were professional, efficient and treated me with respect. I received updates several times a day that were informative and helpf... Read More
I recently had my car undergo a Maryland state inspection at AutoStream Car Care Center of Parkville and I couldn't be more pleased with the experience. From start to finish, the service was top-notch. Brandon, who assisted me, was not only frien... Read More
Auto Stream car care center, reputations has exceeded my expectations, they are very professional and informative about the repairs needed for my car, the process was extremely refreshing compare to other auto centers in the area. As a first time ... Read More
My tire got broken nearby. I sent the car to AutoStream, they checked everything and provided link with each items listed for me to review. I approved the tire replacement, I got a brand new tire with $280. The staff are kind and nice. Thanks.
... Read MoreI've been a loyal customer at Auto Stream for a while now. I'm always happy with their service, expertise, honesty, and willingness to go above and beyond.
I HIGHLY recommend a visit here. Erik and Jeff were both so helpful and thorough. They accommodated my car with less than a day’s notice when my check engine light came on and were able to diagnose and fix the issue the same day I brought it in.... Read More
AutoStream was quick, thorough, knowledgeable, friendly and reasonably priced. Easily, one the best car service experiences I've ever had. They'll be my first choice the next time I need service.
I have been going to AutoStream in Annapolis for years …. Even though I’ve moved to Severna Park I make the trip whenever my Lexus needs service. Gary and Chris are fantastic - the shop is clean, organized and so well run! Easily the most trus... Read More
They found a lose bolt that had been making a clunking noise for 2 months. The cool thing is at first they did not find it, I wasn’t surprised as the dealer could not find it either. I told them I was going to pick it up later that evening. They... Read More
Great experience! Mike and team were able to remove a screw from my car’s tire. Thankfully did not puncture! Very professional and timely. Fortunate to have them so close by!
Great work, very fast, very friendly. Brandon was great. I’m not really automotively inclined, and Brandon did a great job of explaining what needed to be done and why in plain English. They’ll get all my business moving forward.
Great service. My spot for oil change and detailed inspection of my car. If you can afford the cost, it’s worth the investment.
Erik Walder is really nice. Took my car and I did not feel pressured which is behavior of a lot of mechanics. He did not try to finesse me for more than what the services cost. I appreciate his honesty and willingness to help me. Everyone was very... Read More
Erik Walder was a true blessing to me! He was up front & honest about the tremendous work on my vehicle that needed to be done. He saved me a lot of money, I truly appreciate his honesty & integrity!!
I was stuck with flat Tyre, they are very much experience in auto repair , they fixed my issue and did not charge me with any thing.. they are most friendly guys I have ever seen.. I strongly recommend their service for auto related repairs ..I lo... Read More
My name is Christina green and I went to auto steam get my van fix. And They did a great job in contacting you when they say they will went to get sliding door fix and they did a excellent job.they was respectful and very kind good communication a... Read More
Quick service & very trustworthy. I would trust them with any future repairs, I would not take my car anywhere else! Thank you!
Erik was great in his customer service, very professional and engaging in conversation with regards to your particular vehicle concerns - prompt service updates & good advice. Overall, top notch service, highly recommended!
My experience was AMAZING! These guys are very hard workers but friendly and very welcoming. I really appreciate Dontrell for his great service and communication. This place is like no other. Overall they take care of your car like it’s theirs... Read More
I apologize in advance if this review sounds all over the place. In the beginning my car (2016 Chevy Malibu LT) had the check engine light coming off and on, after a while the light stayed on and so my first step was to go to Autozone. They were c... Read More
Erik was very accommodating when I walked through the door. Erik manage to fit me in with the tech name Mike and he did an excellent job regarding my auto situation. Also, Erik sat with me and explained their system that shows me what future work ... Read More
I needed air on my tires, so I pulled into the gas station where AutoSream is located in Columbia. A gentleman by the name of Kim took care of me. He was kind, polite, and extremely helpful. Awesome customer service guys.
Wonderful care and customer service! The team was very pleasant and helpful and quickly addressed my issue! Conveniently located! An all 5 star recommendation!
The level of professionalism is top notch!! Went in for a state inspection and they did an excellent job, even staying open late to make sure they would be done with my car the same day. Erik, Nick and Jeff are just the best!!
Very Professional, helpful and informative. Goes beyond regular customer service. Thank you Tia for everything. We'll be back to let you complete what else needs to be done. I gave 5 stars but only see 4
I have taken my 2001 Honda Accord to Autostream three times now, and have always been satisfied with how professional, friendly and communicative the staff are. I stopped by recently because I had two lights on my dash. They fixed one just by ch... Read More
I’m sooo grateful to have stopped in and asked about getting my windshield fixed. Chris welcomed me in and answered all the questions I had regarding my cracked windshield. I definitely felt more confident in deciding to have my car serviced her... Read More
I’m sooo grateful to have stopped in and asked about getting my windshield fixed. Chris welcomed me in and answered all the questions I had regarding my cracked windshield. I definitely felt more confident in deciding to have my car serviced her... Read More
I’m sooo grateful to have stopped in and asked about getting my windshield fixed. Chris welcomed me in and answered all the questions I had regarding my cracked windshield. I definitely felt more confident in deciding to have my car serviced her... Read More
The customer service is more than enough to earn ACCC 5 stars. I dropped my car off for an inspection and they maintained great communication with me throughout the process, ending with me passing the inspection. Much thanks to you all.
My elderly mother drove a badly damaged car into the shop, and the guys treated her like she was their own grandmother. They gave her a ride back to her senior living apartment, assessed the damage, and contacted her with a reasonably priced estim... Read More
My elderly mother drove a badly damaged car into the shop, and the guys treated her like she was their own grandmother. They gave her a ride back to her senior living apartment, assessed the damage, and contacted her with a reasonably priced estim... Read More
The service I received was above and beyond great. Erik was on point with everything every step of the way making feel very involved with what was going on with my service while never feeling like I was being taken advantage of. Arno the mechanic... Read More
The service I received was above and beyond great. Erik was on point with everything every step of the way making feel very involved with what was going on with my service while never feeling like I was being taken advantage of. Arno the mechanic... Read More
I'm new to Maryland, and I was a little nervous to hear about how rigorous the state inspection is here. The guys at AutoStream did a great job, walked me through all the details of the inspection, and were very honest and informative with me when... Read More
I'm new to Maryland, and I was a little nervous to hear about how rigorous the state inspection is here. The guys at AutoStream did a great job, walked me through all the details of the inspection, and were very honest and informative with me when... Read More
Scott and Brandon are fantastic. They really know how to explain everything in easy to understand language and not mechanic speak. The mechanics at the Parkville location are top notch. I trust this place for all my automotive needs.
We are extremely happy with the service we received at this location. They are professional, friendly and very efficient. Everything was explained and we were given pictures and estimates for service that would be needed in the future.
Joe and Stone helped me out free of charge. I couldn’t get my gas tank open and they solved it easy! They were lovely and would recommend for great service!!
Fantastic service team and customer service! We have been using their services for years , and every time it is a great experience. Exceptional value for the quality of services we have used. Highly recommend.
I had my 2001 Chevy truck work on here. They quoted me a price. No price increases, truck was done sooner then expected great job.
This place is amazing! The leadership and team there went above and beyond to save our family vacation! The best service and hospitality we’ve ever experienced. This is not your typical service place, they are excellent
Brandon is amazing. The communication is better than any vehicle repair shop I’ve visited. I trust his advice and recommendations and know that they are giving me the most honest info. I will bring my vehicles here before the dealership any day... Read More
Brandon is amazing. The communication is better than any vehicle repair shop I’ve visited. I trust his advice and recommendations and know that they are giving me the most honest info. I will bring my vehicles here before the dealership any day... Read More
Brandon is amazing. The communication is better than any vehicle repair shop I’ve visited. I trust his advice and recommendations and know that they are giving me the most honest info. I will bring my vehicles here before the dealership any day... Read More
I really appreciated the kindness and timeliness of the team. Chris was super helpful in assessing my car’s issues and recommending the best course of action. He informed me of what was critical vs what was not, which was helpful in my decision ... Read More
I really appreciated the kindness and timeliness of the team. Chris was super helpful in assessing my car’s issues and recommending the best course of action. He informed me of what was critical vs what was not, which was helpful in my decision ... Read More
This place is amazing! The leadership and team there went above and beyond to save our family vacation! The best service and hospitality we’ve ever experienced. This is not your typical service place, they are excellent
Thanks Andrew, Mike, and Ed. Your professionalism, knowledge, and work ethic is always appreciated. AutoStream, your system is amazing. I’ve learned a lot about my car from it, and from your personnel.
Thanks Andrew, Mike, and Ed. Your professionalism, knowledge, and work ethic is always appreciated. AutoStream, your system is amazing. I’ve learned a lot about my car from it, and from your personnel.
I received a Maryland State Inspection at AutoStream Care and the service was excellent. Starting from the inquiry phone call, to scheduling my appointment, coming into my appointment and receiving a great welcome, to the car service itself. I am ... Read More
I went to auto stream because my car would not start and the check vsc light was on. I have a Lexus es 350 2007. No check engine light was but the traction control light was on as well as the light for the battery. Initially I was told the diagnos... Read More
I highly recommend this AutoSteam location! Tony took great care of me. My vehicle was diagnosed and fixed quickly with no interruption in my work schedule! Great Service and Great Communication!!
I highly recommend this AutoSteam location! Tony took great care of me. My vehicle was diagnosed and fixed quickly with no interruption in my work schedule! Great Service and Great Communication!!
Always have fantastic service whenever I come here. And they always make sure I’m taken care of quickly and efficiently, for the best price, 10/10 recommend this place to all! Tell em Cameron sent you!
Only went for a routine oil change, but the gentleman that helped me were very friendly, helpful, and knowledgeable. They communicated very well with updates on my service. The digital inspection they provided was good to have done to stay informe... Read More
Jordan and Brandon was very helpful. The staff did a thorough inspection on my car. They told me everything I needed to get fix. The service was fast and efficient. I like the convenience of dropping my car off and getting it back the next day. I ... Read More
I had been told by the dealership my rear brakes were getting near replacement a few months back, so I brought my car into AutoStream to get that done. The price they quoted was reasonable and everyone I interacted with was super friendly. A few h... Read More
I had been told by the dealership my rear brakes were getting near replacement a few months back, so I brought my car into AutoStream to get that done. The price they quoted was reasonable and everyone I interacted with was super friendly. A few h... Read More
These guys were awesome. Got me on the schedule for the first available appointment, thoroughly explained everything that showed up in my inspection and were direct about what the pricing and what my options were. I’m so happy to have found a re... Read More
Take in for estimate. Needed several things but they were very honest. They don't tell you you need anything that you don't. Very honest, very friendly. They do superior work. They did a fantastic job. I would very highly recommend them for any... Read More
My name is Christina green and I went to auto steam get my van fix. And They did a great job in contacting you when they say they will went to get sliding door fix and they did a excellent job.they was respectful and very kind good communication a... Read More
I made an appointment at Mr. Tire in Reisterstown last week, then I realized Erik Walder doesn't work there any longer. He and his team moved to AutoStream in Owings Mills. I decided to give them a try since Erik was always helpful with tires bef... Read More
My daughter is attending the local university from out of state. Driving her to school we noticed some problems with the tires, got them fixed but wanted know find the cause of the problem. AutoStream did the most thorough check I have ever expe... Read More
The guys Joseph Jones and Kim Gladney did a great job with diagnosing my battery issue and installing a brand new one. Customer Service was exceptional and the job was fast and great quality work. Will definitely be going back for future auto need... Read More
Matt and his team provided me with amazing customer care and took great care of my car. They went out their way to take care of all of my car needs and provide excellent customer service!
Excellent service. Everyone I interacted with at AutoStream Columbia was polite, professional, and very knowledgable. I love their digital inspection reports with actual photos of my car, nice touch. I looked up estimates for all the suggested w... Read More
I’ve been using AutoStream as my primary autocare for the past year and a half and I have never been disappointed with the quality of care. This past year, based on a move, I started to go to the Randallstown location for an easier commute and t... Read More
Dropped my car off here today. It was a totally seamless process. Everyone was super friendly- they even gave my pup some treats. :) I really liked that every part of the inspection was photographed- I could see exactly what was needed and why. Gr... Read More
Hello My husband initially visited the shop when he realized that his car was not responding to getting a jump start. So after a little debate between us we decided to have the car towed for service at Auto Stream. So from his initial visit to hav... Read More
I've been looking for a good,reasonable, and honest automobile shop for a while now. I took my truck in there because it was highly rated with good customer reviews. Long story short, I was very pleased with both the customer service and the servi... Read More
As I was driving this morning I noticed my "low tire pressure" light had come on. I drove to a gas station that had air, swiped my credit card and attempted to fill the tires. I realized nothing was happening so continued on my way and stopped nea... Read More
What a breathe of fresh air... Customer care at its Best! From the initial phone calls, checking to see if they had my tires, and additional repairs that were needed in the end but worth it. I have absolutely no complaints and there were "no" iss... Read More
As always, my car needed routine service and Auto Stream handled it perfectly. I can’t stress enough how wonderful of an experience Erik Walder provides. He doesn’t make me feel overwhelmed and works with me to make sure the right service is a... Read More
Had an engine misfire in my way to work. Stopped in and even though they were busy for the day, they made it a priority to get my car fixed so I could return home after work. Jon was great with communicating and did his absolute best to make sure ... Read More
The entire team at AutoStream is 10/10. They provide great service for repairs, and they put the extra effort into their customer service. Getting repairs done on vehicles is always a stressful time but working with this team makes it a lot easier... Read More
Went there for brakes and the engine light on. Matt ( the Manager) scheduled for the repairs and Brandon drove me home for free and is a really nice guy to talk with. Brandon picked me up also when it was done ( no charge). After they encountered... Read More
Went there for brakes and the engine light on. Matt ( the Manager) scheduled for the repairs and Brandon drove me home for free and is a really nice guy to talk with. Brandon picked me up also when it was done ( no charge). After they encountered... Read More
Autostream Clarksburg was so helpful to me when I had a car transfer. They helped me with the maryland safety inspection. Scheduling for the inspection was seamless and they provided thoroughly feedback for the car and handled all the MVA correspo... Read More
Came in for a quick problem. Michael was great with the customer service in trying to see if he could get my problem fixed in a timely manner. And provided great feedback on the problem. I appreciate all the help in a short amount of time!
Great experience!!!! I’ve never had an auto shop give such a great detailed report on the maintenance needed for my car. Will definitely be coming here for all my car maintenance for now on!
So, I needed air in one of my tires...; and, I randomly pulled up into the 'AUTO STREAM CAR CARE CENTER' in Columbia, MD. ~ (SHELL gas station)~ this helpful mechanical service worker ~ 'JORDAN' came out of the bay area to ask me how they could h... Read More
I travel thousands of miles a year for work in my 2017 Dodge Promaster City van. Chris and Gary were magnificent in getting my van in for a check engine light, as well as going through a thorough check of all systems. Van needed a ball joint, fron... Read More
I locked my keys in the car, with my phone after gasing up. I hoped Autostream would have a way to open my car. Tony and Matt asked for me to wait a moment to fetch a lockout kit. They tried to push the door lock button but in the end Tony was abl... Read More
This was my first experience with AutoStream. Jeff was great, friendly, and organic in his conversation. He also offered me a ride to and from the Car Care Center free of charge. Tom did an amazing job! My car sounded like Remus Lupin staring at a... Read More
Just moved to MD and needed inspection for registration. They performed everything I needed(and put off doing), new tires, alignment etc., and at an expected cost-no surprises or unneeded service. Tony and crew were friendly and professional. W... Read More
I went to Autostream Columbia for my 75k mile maintenance after having a good experience at another Autostream location. The ease of scheduling, great communication, and respect will have me coming back next time I need service! The online portal ... Read More
The work was completed in the promise time provided by the director and manager. The staff was very friendly, courteous and efficient and took very good care of my baby. My experience was awesome. Highly recommended
Erik and his team are fantastic! They saved me a lot of time and money that I would have had to pay to the dealer. I highly recommend you bring your vehicle to Autostream for all of your service needs!
The manager, Andrew was super helpful, and honest. They fixed our truck quickly and at a reasonable price. Would definitely recommend their services.
My husband and I love these guys. They are so thorough and make sure our vehicles are at the best conditions they can be. Erik was even willing to help fill my tires when all of the air pumps near us were broke. They go above and beyond for the cu... Read More
Auto stream did an amazing job on my car definitely would recommend. Erik at the front desk was very helpful and informative about everything and kept me up to date every step of the way. This is a very good car service
Dontrell assisted me with my car issues. I must say it was an outstanding experience from start to finish. He was very knowledgeable, attentive, and explained everything very well. If you’re looking for top-notch service and a team that genuinel... Read More
I brought the car in for a once over to decide whether I should trade it or fix it. The list of issues on my 100,000 mile vehicle was too long to justify keeping it. I appreciated their thoroughness and candor, although they didn't tell me to di... Read More
Joe is the absolute best. Was very informative and knowledgeable throughout the entire process. I worked directly with Chrysler to rectify the error that Chrysler made taking everything off my plate entirely. Giving me a stress free experience. 10... Read More
I'm glad I checked the reviews of different auto centers and compared them. Auto stream had the most reviews and they were all 5 stars. They really did a great job fixing my car's suspension. And I got my car back the day they promised. I am spec... Read More
I'm writing this review because I'm very thankful for the gentleman who replaced my brake light. I called early in the morning on my way to work about replacing my break light and I was told to come on in and they would take care of it. I had my... Read More
I recently took my car to AutoStream Car Care Center in Annapolis and was beyond impressed with the service I received. From the moment I walked in, I was greeted by Chris at the front desk who set the tone for an incredible experience. Chris list... Read More
Fantastic service and very nice and knowledgeable front of house to make the while experience worth it. They took great care of my car let me know things they noticed or forsee needing work down the road (tires) They fixed everything the same day!... Read More
I highly recommend Eric and his team at Autostream. We felt informed and well taken care of at a fair industry price for the services our car needed. In fact, they were able to match the price we were quoted elsewhere for tires so that all our ser... Read More
Autostream was able to diagnose a thumping in my vehicle after I had taken it to several shops that were just running a list of what they “thought” it could be. Autostream told me that they do not “guess” on what could maybe be the issue. ... Read More
Great customer service. Called and explained all the issues and walked through how they would prioritize. Called and let me know when and why service would be a bit delayed. They are now my go to mechanic
I’ve used AutoStream several times. They are polite and knowledgeable. I like that they take a picture of the vehicle and the technician that will be doing the repairs. They also suggest repairs that can prolong the life of the vehicle.
Matt and colleagues were extremely professional, exceeding proficient and immensely kind. My car was repaired promptly and I haven't had any issues. They even took me home and came back to pick me up!! Would highly recommend and will use again for... Read More
Excellent shop! The customer service is amazing, they’re super responsive, friendly, & kind. I love that they provide pictures of their findings with the most to least priority of what needs work. I will continue taking my car here & rec... Read More
We've been going to AutoStream Car Care Ellicott City for 5 years now and their customer service is on point! While there were frustrations with car issues that we experienced, it was no fault to them but the manufacturer themselves (don't buy a f... Read More
After having another mechanic “fix” my power steering and having it break again within hours, I took it here. It was a bit more expensive but definitely worth it knowing I could be completely confident that these people were being honest and u... Read More
I’ve used AutoStream several times. They are polite and knowledgeable. I like that they take a picture of the vehicle and the technician that will be doing the repairs. They also suggest repairs that can prolong the life of the vehicle.
I went in to receive a second opinion on work that I was told was needed from another service center. The folks at autostream were honest and said I didn't need the work. They saved me a lot of money! It's nice to have honest people for a change... Read More
As always, the team at AutoStream are all true professionals. Each time I need a visit with an issue with my car, I am confident that I will receive the best service and workmanship that is second to none. From the front counter checking in with ... Read More
Fast service and great value! Conveniently located and the use of emailed and texted, comprehensive diagnostic reports with pictures and recommendations are amazing and the level of service is way better than any dealership I've attended. Trustw... Read More
Polite, prompt and efficient. They examined my car very thoroughly, diagnosed the problems and fixed them on the same day. I was taken aback at their efficiency, most mechanic shops are somewhat laid back but not these guys. Good job guys
Polite, prompt and efficient. They examined my car very thoroughly, diagnosed the problems and fixed them on the same day. I was taken aback at their efficiency, most mechanic shops are somewhat laid back but not these guys. Good job guys
My experience was wonderful! The staff was courteous, the environment was clean and the price was the best in town!! Highly recommended if you are looking for exceptional car repair services that are affordable and budget friendly!
Scheduled my state inspection here and I was able to get my car in and out in good time. Jesse and Eric were super helpful with keeping me updated on progress of the repairs that needed to be done, and letting me know what was going on with my car... Read More
Erik Walder and the team at Auto Stream did a great job with my car and they got it done quickly. I appreciate how thorough they are with inspections. They include pictures of every issue they find along with details so you can see proof of what's... Read More
Once again, another great repair by the Autostream Team! They had my truck ready when they said they would and kept me informed of the repair from start to finish. Would definitely come back!
Excellent, professional and very friendly. They're knowledgeable, helpful and courteous. I've used their services in the past and will continue in the future. I highly recommend AutoStream.
This was my first time visiting AutoStream Car Care Center in Randallstown and I was extremely impressed. Tia was awesome! From my initial phone call with her I knew I would be in good hands. I had a screw in one of my tires and I needed a place... Read More
I had a fantastic experience at AutoStream! I dropped in without an appointment on a Friday, needing a tire repair. To my surprise, they managed to fix my tire within just 2 hours. The staff was incredibly friendly and accommodating throughout the... Read More
Terrific team of front- end staff looking out for my car and Maintenace. I have 185K on my Volvo thanks to AutoStream care and expertise. Will continue to use until I hit 300K! Thanks for fantastic service.
Popped in about 1.5hrs before closing because I had a screw bolt in tire. Due to time involved to patch/plug, left overnight. About 2.5 hours after they opened next morning, they let me know it was ready. Great customer service and not expensive.<... Read More
Very professional and nice staff. Knowledgeable in what they were doing. Don’t go to the dealership folks go to auto stream car care center. They took the time to explain everything to me and I didn’t feel rushed. Clean and curteous staff. Wil... Read More
The whole team was very helpful! Quick efficient service. Team member Gary was very helpful in getting us a last minute appointment. They did a thorough maintenance & oil change at a reasonable price.
The whole team was very helpful! Quick efficient service. Team member Gary was very helpful in getting us a last minute appointment. They did a thorough maintenance & oil change at a reasonable price.
Wonderful customer service! My first time and won’t be my last. Timely and good service. My car is running great. A very thorough inspection with a link and pictures was sent to me. I have never seen anything like that before. It was so detailed... Read More
Very professional and nice staff. Knowledgeable in what they were doing. Don’t go to the dealership folks go to auto stream car care center. They took the time to explain everything to me and I didn’t feel rushed. Clean and curteous staff. Wil... Read More
Excellent service! Before towing my sailboat to the Women's North American's event in NJ I wanted to check the tire pressure on the trailer on last time. I stopped by Auto Stream to see if they were able to help as there are limited resources wi... Read More
Very professional and nice staff. Knowledgeable in what they were doing. Don’t go to the dealership folks go to auto stream car care center. They took the time to explain everything to me and I didn’t feel rushed. Clean and curteous staff. Wil... Read More
Very professional and nice staff. Knowledgeable in what they were doing. Don’t go to the dealership folks go to auto stream car care center. They took the time to explain everything to me and I didn’t feel rushed. Clean and curteous staff. Wil... Read More
Very professional and nice staff. Knowledgeable in what they were doing. Don’t go to the dealership folks go to auto stream car care center. They took the time to explain everything to me and I didn’t feel rushed. Clean and curteous staff. Wil... Read More
Very professional and nice staff. Knowledgeable in what they were doing. Don’t go to the dealership folks go to auto stream car care center. They took the time to explain everything to me and I didn’t feel rushed. Clean and curteous staff. Wil... Read More
This was the first time we have used this car care center and was extremely impressed with our experience. Their service is outstanding and prices are very reasonable. I’m super happy we have found a service center we can trust for all our car n... Read More
Came here for a state inspection, great experience. Took a bit over an hour and cost $150 (MD inspections are rigorous, which makes them quite costly). The staff are helpful, knowledgeable and patient. The employee behind the counter even went ove... Read More
Terrific team of front- end staff looking out for my car and Maintenace. I have 185K on my Volvo thanks to AutoStream care and expertise. Will continue to use until I hit 300K! Thanks for fantastic service.
Had a great visit with my electric truck. Was a simple repair with a nail in the tire. Other big chain places wanted to replace the tire when it was not necessary. Auto stream took care of me in quick and efficient fashion. Nice work.
Excellent service! This was probably the most painless experience I've ever had getting my car fixed. It was quick, professional, and very straigthforward. I also really appreciated the time their mechanic, David, took to walk me through my option... Read More
Excellent service! This was probably the most painless experience I've ever had getting my car fixed. It was quick, professional, and very straigthforward. I also really appreciated the time their mechanic, David, took to walk me through my option... Read More
I have taken my vehicle to several other repair shops and no mechanic could figure out what was wrong except AutoStream Care. I want to thank Matt and his staff for their professionalism and honesty in repairing my car. They guided me through the ... Read More
I have taken my vehicle to several other repair shops and no mechanic could figure out what was wrong except AutoStream Care. I want to thank Matt and his staff for their professionalism and honesty in repairing my car. They guided me through the ... Read More
Had a great visit with my electric truck. Was a simple repair with a nail in the tire. Other big chain places wanted to replace the tire when it was not necessary. Auto stream took care of me in quick and efficient fashion. Nice work.
My experience was nothing short of phenomenal. I was treated right away with courtesy and professionalism. To my surprise the car was done the next day. Erik Walder, Service Director stayed on top of thing. I also appreciated the text images of... Read More
My son preferred me to auto screen, After a series of events that would not get my car right. We had a few issues with Call shield getting on board, One step was all figured out everything ran smooth. My air conditioner condenser went down right a... Read More
This place is the best auto repair shop I’ve been to in my life!! Erik is absolutely amazing. I desperately needed immediate work done to my car, and he was able to fit me in the same day I called. My car was riding like a one-horse wagon, but t... Read More
Erik and Steffan were kind enough to squeeze me into their busy schedule at the end of the day when my tire pressure light came on. They were so thorough with a full inspection. Erik explained everything to me and the whole thing was free. I highl... Read More
Erik and Steffan were kind enough to squeeze me into their busy schedule at the end of the day when my tire pressure light came on. They were so thorough with a full inspection. Erik explained everything to me and the whole thing was free. I highl... Read More
Brought my car in for front brake replacement and general maintenance. Jason did an excellent job and Chris was very professional and kept me updated on the repair process. Highly recommend this shop for any service repairs.
Brought my car in for front brake replacement and general maintenance. Jason did an excellent job and Chris was very professional and kept me updated on the repair process. Highly recommend this shop for any service repairs.
I was in trouble and I came to Erik's AutoStream and he made me feel comfortable about fixing my car. His service is genuine and I feel safe, and I will not have to worry about getting good service that my car would be in good shape. I appreciate ... Read More
These gentleman have kept me and my little car going through rough circumstances. My vehicle is a “vintage”. I refuse to call it old. :) They have repaired it twice with great skill and knowledge. They are efficient, personable and professiona... Read More
AutoStream is AWESOME!! Mike and his team are extremely professional, wonderful, very friendly, and knowledgeable. I would recommend them to everyone that needs car work and/or MD inspection. Keep up the great work. Thank you!!
I can’t speak highly enough of my experience! I’m new to Maryland and requested a MD state inspection. Eric and Jordan were professional, kind and personable making me feel comfortable and welcomed to AutoStream. I’m grateful and reassured t... Read More
Great service, nice people. I have all three cars serviced here, they are very upfront about repairs and costs. I’m glad I found this place. I’m a car guy and highly recommend Autostream.
I recently had the pleasure of visiting Autostream Baltimore to get my car's blinker fixed, and I must say, the experience was exceptional. Autostream Baltimore impressed me with their efficient and skilled service, making them my go-to destinatio... Read More
They are all so nice and welcoming! I work right next door and needed my tail light fixed and they took amazing care of me immediately. Highly recommend them and would go back!
I brought my Toyota Sienna to get checked out before a long road trip and was told I needed to replace front brake pads and rotors. We did the work to make sure our car was ready for the trip, but 1.5 hours into our 10 hour drive, we stopped and d... Read More
Good experience unexpectedly having alternator replaced. Pros: very positive proactive communication, worked with us on price point, comped us the price of our rental car for the extra day. Cons: I’m new to the area, it seemed like a bit of an o... Read More
Great customer service and information about the repairs needed on my vehicle. They were helpful by providing pictures of the areas that needed work, taking care in explaining what work was pertinent and what could wait. Allowing me to budget acco... Read More
I was only here temporarily, so I didn't get my car serviced here this time, but based on their courtesy and great treatment of me, even as a non-customer, they're on my radar for the future. I pulled into AutoStream's parking lot in a panic becau... Read More
My husband and I started bringing our vehicles to this center last year. We’ve been able to get quick and convenient appointments. The staff are courteous and professional. They listen to our issues with the vehicles and are thorough in their di... Read More
Fast & efficient service provided by Ed & Andrew! My car battery died after hours & they were able to work on it first thing in the morning. My car drives stronger than ever! Definitely recommend!
I recently had an exceptional experience at AutoStream Car Care, and I would like to express my deepest gratitude to the manager, Matt. His outstanding service and attention to detail truly exceeded my expectations. I visited AutoStream to get my... Read More
Great service and a friendly staff. The Monday before 4th of July I blew out a tire, AAA towed me to AutoStream and Erik/Arno were able to get me new tires (along with a few other services I had put off) same day before the holiday. Will be back ... Read More
Autostream Pikesville helped me with a sensor issue on the same-day I needed help. They were totally upfront about what was going on with my car, what my car needed, etc. - and they didn’t try to upsell/pressure me about anything. They really do... Read More
Excellent Job - Excellent Customer Service! Quick Turnaround - Gave the Diagnostic, fixed what needed to be fixed without overselling any additional services. I think I dealt with a Matt and a Tony both were 10/10.
Erik and his team helped me get my old beat up Jeep back to working condition and I am amazed at how great the service was at this shop. These guys really know what they’re doing and take their time to inspect every vehicle that comes in for ser... Read More
Jesse and his team saved our vacation by taking care of us after out car broke down. They were able to secure the parts needed for the repair and put us back on the road with limited delay. A special shout out to Al's towing for responding so qu... Read More
Jesse and his team saved our vacation by taking care of us after out car broke down. They were able to secure the parts needed for the repair and put us back on the road with limited delay. A special shout out to Al's towing for responding so qu... Read More
Stop-by to get MD Safety Inspection and was greeted with respect. People are nice and professional. They said it would take 2 hours to finish, but they finished everything in 1.5 hours.
Stop-by to get MD Safety Inspection and was greeted with respect. People are nice and professional. They said it would take 2 hours to finish, but they finished everything in 1.5 hours.
Erik and his team helped me get my old beat up Jeep back to working condition and I am amazed at how great the service was at this shop. These guys really know what they’re doing and take their time to inspect every vehicle that comes in for ser... Read More
Erik and his team were very friendly, efficient, and professional. I had my brake fluid system flushed and replenished. AutoStream conducted a courtesy inspection and provided a link of their findings. I am pleased with their service and compet... Read More
Erik, Jeff, and everyone did a great job with my car even though it was something they probably don’t work on often. Great customer service and even offered to drop me off at work. Highly recommend!
My vehicle needed a major repair and, based on their ratings, decided to try out AutoSteam of Clarksburg. They did not disappoint!! This will be my new home for all future repair needs. The intake, diagnosis, and follow-up procedures are comprehen... Read More
I recently moved into the neighborhood and needed emergency tire service. I was a bit frantic, but they ordered new tires, performed an oil change as well as other maintenance. I had my car back next day. They did a great job.
I really appreciate the kindness and recommendations of Erik, Corey, and the whole team. Realizing I might have an engine issue that for Hyundais only dealers can work on they didn’t charge for quick inspection and even offered a second opinion... Read More
My husband had called autostream in a last ditch effort to get a tow for my car after my daughter and I got stranded on the side of the highway with a flat tire and our road side assistance gave us a vague estimate for help of over 4 hours. Within... Read More
My husband had called autostream in a last ditch effort to get a tow for my car after my daughter and I got stranded on the side of the highway with a flat tire and our road side assistance gave us a vague estimate for help of over 4 hours. Within... Read More
My husband had called autostream in a last ditch effort to get a tow for my car after my daughter and I got stranded on the side of the highway with a flat tire and our road side assistance gave us a vague estimate for help of over 4 hours. Within... Read More
AutoStream checked my hybrid battery for me and they were super courteous, down-to-earth and professional the whole time. And with regards to small issue I was having, I heard something I have never heard from a mechanic before: "Sir, we would lov... Read More
AutoStream checked my hybrid battery for me and they were super courteous, down-to-earth and professional the whole time. And with regards to small issue I was having, I heard something I have never heard from a mechanic before: "Sir, we would lov... Read More
AutoStream checked my hybrid battery for me and they were super courteous, down-to-earth and professional the whole time. And with regards to small issue I was having, I heard something I have never heard from a mechanic before: "Sir, we would lov... Read More
AutoStream Car Care Ellicott City can be trusted to provide the automotive expertise necessary to make any repair or perform any maintenance your car requires. Tony and Matt insure excellent customer service as well. Before any work is performed ... Read More
AutoStream Car Care Ellicott City can be trusted to provide the automotive expertise necessary to make any repair or perform any maintenance your car requires. Tony and Matt insure excellent customer service as well. Before any work is performed ... Read More
AutoStream Car Care Ellicott City can be trusted to provide the automotive expertise necessary to make any repair or perform any maintenance your car requires. Tony and Matt insure excellent customer service as well. Before any work is performed ... Read More
Auto stream has done it again where i needed work done and they’ve got the job done at a good price as well as accommodated me on short notice l. John made this entire situation go smooth and I will be come back for more work thank you so much I... Read More
Erik and Team Did great, I brought in my recently bought (but well used) Truck for repairs, I had No Control of the Heat and a Airbag system Warning light. I Like The Way the initial Inspection Report looked, I Told Myself, They Cracked The Code ... Read More
Erik and Team Did great, I brought in my recently bought (but well used) Truck for repairs, I had No Control of the Heat and a Airbag system Warning light. I Like The Way the initial Inspection Report looked, I Told Myself, They Cracked The Code ... Read More
Erik and Team Did great, I brought in my recently bought (but well used) Truck for repairs, I had No Control of the Heat and a Airbag system Warning light. I Like The Way the initial Inspection Report looked, I Told Myself, They Cracked The Code ... Read More
I really appreciate the kindness and recommendations of Erik, Corey, and the whole team. Realizing I might have an engine issue that for Hyundais only dealers can work on they didn’t charge for quick inspection and even offered a second opinion... Read More
I really appreciate the kindness and recommendations of Erik, Corey, and the whole team. Realizing I might have an engine issue that for Hyundais only dealers can work on they didn’t charge for quick inspection and even offered a second opinion... Read More
Did the Maryland safety inspection for me. The vehicle didn't pass, for reasons that are difficult to argue are important for actual vehicle safety, but that's Maryland. They quoted me for the repairs, but we ended up having the repairs done elsew... Read More
The things that needed to be done to my vehicle was certainly expensive, but the toll of the bill was lessened by the professionalism and friendliness of the hosts. Chris was gracious and understanding and he did his job with great care. I recomme... Read More
Finally found a great local mechanic shop for all my cars. They do good work and prices are fair. On top of it all, they take their time to explain everything including picture which I found to be a great addition. Highly recommend!
My experience was excellent! They told me what was needed to be immediately fixed and helped do just that. I felt safe and taken care of the customer service was outstanding!
I was very impressed with how knowledgeable and friendly my service advisor was. He talked me through all the issues and explained which ones should be prioritized. I didn't feel like he was pushing me to get services I didn't need. Highly recomme... Read More
Chris and the rest of the team at AutoStream took great care of me and my Toyota when I came in seeking assistance with basic maintenance and a shaky steering wheel. Understanding my limited schedule, they diagnosed the problem and resolved it wit... Read More
Seems like a decent shop with good customer service and reasonable prices. Heads up: they will not install customer parts. The service desk is very responsive and can be reached via text. If you schedule an inspection, they take dozens of photos ... Read More
Seems like a decent shop with good customer service and reasonable prices. Heads up: they will not install customer parts. The service desk is very responsive and can be reached via text. If you schedule an inspection, they take dozens of photos ... Read More
The staff are very professional and expert in regards to the auto field. Instead of telling you about the problems with the vehicle, they'll actually show you pictures of the work and repairs that needs to get done. They are very thorough in det... Read More
This place is now my go-to for car services. The services are quick, reliable, and reasonably priced. I would 10/10 recommend. They also are very good at answering questions regarding any services they are performing. My husband has a luxury car t... Read More
I highly recommend AutoStream Car Care Center for Maryland State Vehicle Inspections. Mr. Andrew was friendly, knowledgeable, and took the time to explain to us the procedure to make sure that we knew what was going to happen with our car (Honda A... Read More
Just had a great experience at AutoStream, Annapolis, with Chris Jones. I desperately needed to replace my windshield wiper blades. Chris was so very helpful to install the blades, right away. As it turned out, one blade needed to be ordered, a... Read More
Easy check in and easy pickup. They finished up with my car same day as I dropped it off, and Stone up at the front desk was incredibly straightforward and helpful. Thankful for the quick work and will definitely come here again!
I love this shop. Everyone is VERY helpful and explains things thoroughly. They answer questions patiently and care that you understand. They have never pressured me into any service. Ive had my inspection and regular maintenance done here and wi... Read More
I always use AutoStream for all of my car needs. I appreciate the patience Jordan had while explaining to me the work my car needed today. He was very patient explaining all of my options and helping me figure out the best route to take. I could d... Read More
This place is amazing. The Manager really cared. They are very professional and took care of my Oil Change. Their price was great and my car was taken care of. I am definitely going to keep coming here.
Excellent communication all throughout and quick scheduling for a state inspection, even when I had to reschedule due to family emergency at the last minute. Inspection was thorough, timely and priced about what I was expecting. Also went back fo... Read More
Diagnosed and repaired my car's A/C issues, going well beyond my expectations and beyond a simple quick fix. A very thorough addressing of the problem. The manager, Matt, was responsive and caring. My best car-repair experience ever. So I came awa... Read More
Just had a great experience at AutoStream, Annapolis, with Chris Jones. I desperately needed to replace my windshield wiper blades. Chris was so very helpful to install the blades, right away. As it turned out, one blade needed to be ordered, a... Read More
I was having issues with a mysterious noise from my rear sway bar, the professionals were able to quickly diagnose and repair the issue. The updates from the shop came with pictures and videos to help follow along with the work being done. Very pr... Read More
The technician Shane was quick, kind and professional. They sent a full report of my car with pictures and explanation of services recommended without making me feel pressured. A very trustworthy shop which I feel can be difficult to find (especia... Read More
On the phone, they are super friendly and thorough. Straightforward and helpful. When you enter, you get more of the same. They have a great team working there. Customer service is not going to be an issue. I had a few thousand in work done, minor... Read More
Great service and thorough, careful work. Erik explained in detail what would be needed, and the digital evaluation with photos was very helpful. Fair pricing. Arno, the mechanic who serviced the car, did an excellent job. He even uncovered some s... Read More
The quality of work at AutoStream is only surpassed by their excellent customer service. They always are very good at executing a professional detailed inspection of my vehicles and advising me on what needs attention now and what can wait. Pric... Read More
I received excellent service at the Columbia location! They got the repairs done in a timely fashion with little or no interruptions to my schedule. Jesse, Chris and Jacob did a great job communicating with me every step of the way! Great custome... Read More
They are so honest and didn’t even charge me for a nail in my tire because it didn’t puncture. Really appreciated the safety inspection too!!!My son referred me because he also had a great experience. Will go back always and highly recommend t... Read More
The service and advice provided was superior. All my questions were answered, and compared to dealer's advice, I was relieved and had the recommended work done. Kudos to all for their professional handling the work.
Took my car in to be state inspected, failed the initial inspection, but these guys were able to solve the problem and were able to get it done in a timely manner. They were also able to fix an oil filter issue I had from Valvoline oil and got tha... Read More
Erik is absolutely awesome. I mean the moment I called to schedule a appt he has been EXCELLENT. The day of service he called me to discuss other issues with my vehicle , however, I was unable to answer my phone. He sent me a detailed text messag... Read More
I have come here a few times for a few different issues. One was for a flashing check engine light. The other times for alternator and serpentine belt replacements after they had worn out on my high mileage car. I have received excellent and profe... Read More
Located by great reviews online… appreciate the detailed inspection and advisement on maintenance needs. Shop is well organized and prompt ! Great to offer a customer shuttle also.
Highly recommend using Matt and Tony at AutoStream. They provided unbelievably friendly customer service. Tony walked me through issues I was having with my car's lights-- he was knowledgeable, helpful, and extremely kind to me. What a wonderful ... Read More
Great experience at Autostream! Matt & team are Professional, fast, and very reasonably priced. Installed Continental DWS tires at Tire Rack prices same day, with no wait for delivery. Also shared warranty info with me. Thanks!
First time experience using AutoStream and it was fantastic. The staff is very kind and knowledgeable as well as efficient with service time. I believe my car was incredibly well taken care of and look forward to returning in the future for any ot... Read More
I was impressed with receptionist how she handled the business. How she kept in touch with me. I was impressed with the modern technology of analyzing my truck and how she took the time to explained the problems to me in layman terms. And the repa... Read More
Stopped by to get my tire checked out. They were able to check out my car the same day. Everybody was so polite and kind and professional. They did a great job fixing my car and giving me detailed explanation on what was wrong. I will definitely g... Read More
I went in for an oil change and the service was excellent. The customer service was the best. They check your vehicle extensively and not only tell you what you need to get done but send it to your phone with pictures so that you understand what... Read More
I took my vehicle to AutoStream Car Care Center in Annapolis and had a wonderful experience with Garry and Chris! I just moved to the area from Virginia and needed my Maryland State Inspection completed for my tags and title transfer. AutoStream... Read More
I am very happy with the service Matt and Tony provide! One of my cars had an issue that other shops could not diagnose - they were able to diagnose it and repair it the same day. In addition to their technical excellence, I am grateful for the h... Read More
I had a leak in my tire that needed an inspection. I got in the next morning and had them fix it and take a look at my car overall. I was overdue for some basic vehicle maintenance services and had those done too. Everyone was so nice and helpful!... Read More
This weekend we had a problem with our car and had it towed to Autostream. Consistent with the excellent experience we have always had here with our other car, Michael and his team got right to work on it first thing this morning, communicated ev... Read More
Thank you, Tony and Matt at AutoStream! I was having a rough day and the oil light came on and I had no idea what to do. I called Autostream in a panic, asking if they could help change my oil. Tony answered and did a quick diagnosis based on my c... Read More
So, I have literally been searching for a trustworthy car repair shop for at least a decade. I've been the type of person who trusted that the big box, name brand, credit card offering auto repair shops wouldn't rip me off ... until they did, and ... Read More
I dropped off my car today to change a blown out brake light. This was my first time visiting AutoStream Car Care and I was very pleased with their responsiveness. They were able to fit in the work in a matter of hours and then made it complimenta... Read More
Wasn't totally certain at first but after driving a couple more days I began to really notice my car was running and performing very well thanks to you guys. I'm satisfied and happy with it. Thank you Chris and Garry, you did a good job and I will... Read More
Great service. Great staff. Came by late to have a quick tire repair and everyone was very pleasant to deal with. Would highly recommend. Been coming here since they opened in July.
It was a wonderful experience doing with this Auto Shop. It was my first time but was treated like an old customer. Matt excels in customer service and Brandon drove me home for FREE before fixing my van. It was a huge help since I work nights ,I... Read More
Let me tell you something, coming from a person who has been coming here for the past couple of years now. It is crazy how better this team gets, from customer service expectations up to the quality and precise detail they put into their work to s... Read More
Chris, Jesse, and Jordan are THE most incredible mechanics I’ve ever had the pleasure of have work on my car. I needed to be towed and chose them because they were the only shop that could get the part the same day, but also gave me a reasonable... Read More
I came in as a repeat customer after a positive experience last time. The cost for for the new tire I needed was lower than the other stores I checked and that was a very pleasant surprise. I recommend this shop. Very friendly and professional... Read More
Matt and Tony were awesome getting my car seen and repaired. The best part was that they sent me pictures of all the places my bar needed work or what might need some work or attention. And they gave me the choice which ones I want to get fixed i... Read More
The team was excellent. Tia is very knowledgeable and helpful. She provided me with an extensive explanation of the service provided and what she recommended for next steps. She is also very pleasant and professional. Best experience ever. We hav... Read More
This was my first time ever getting taking my car in by myself and Gary was very helpful in explaining what needed to be done with my car. He told me what was important and what could wait. It was definitely a good experience and I will be coming ... Read More
My wife and I just moved to MD. We needed to get the inspections done on our vehicles. AutoStream was easy to schedule, and took great care of our vehicles. One we already knew was going to need work, and they were very fair with the price, and to... Read More
Their physical inspection of my car and their review of Carmax reports was extremely thorough. The service manager took his time to explain issues with my car. They could not have been more helpful. I was very impressed and pleased with their serv... Read More
I want to say a huge thank you to these wonderful guys! They helped me, did everything right away! They helped, advised, checked our car and took us without an appointment! The best service in our area! Thank you guys good luck and prosperity!... Read More
The professionals at Auto Stream were very knowledgeable and they made sure that I didn't waste money investing in repairs for an 11 yr old car car that would likely need to be replaced altogether. Instead of taking thousands of dollars from me, t... Read More
They were wonderful! Gave me a full look over of the car and weren't pushy on anything. Extremely fast turn around and very kind. Even sent a car to pick me up when the car was finished! Will absolutely be using them in the future
Really enjoyed this center. Everything was as above board as I could tell. They use a great system for keeping costs and required repairs transparent, where they text you a link that lists out all the inspection elements, rates each diagnostic, an... Read More
They did an amazing job. And they are very professional and very nice. Very caring and concerned about your car issues. They did everything they could to keep my 2000 Honda CRV going. I definitely recommend them to all of my friends and family.
... Read MoreI can't say enough positive things about this shop! I've taken my cars here twice and both times they've provided the highest quality of service. I was here last week with a major issue (I needed a new rear differential) and wouldn't trust anyone ... Read More
Went in to finally get my car looked at. Things in life always pile up and get missed, but it was time. I needed some routine service done, and I talked to a gentleman named Todd who walked me through what I needed and used his knowledge to recomm... Read More
Mr Joe was wonderful. He was honest about what was wrong with car. He didn’t try to sell me to fix unnecessary stuff. He kept in contact with me while the car was in the shop and gave updates and feedback. All around wonderful service than what... Read More
New to the area, I was looking for a competent and professional service center to establish a long term relationship for my car repair needs. I was delighted to meet Erik and his professional staff. The customer service and repair work was top not... Read More
My new goto shop. Staff was very accommodating and easy to work with. Prices were reasonable, and they even offered a free shuttle service to take me to work, and pick me up when my car was ready. The reports they send are great, provides a lot of... Read More
I have taken both of my cars to be serviced at Autostream Car Care and I must say Matt and Brandon are the best in the business and so is their crew. Their customer service is out of this world. They always welcome you with a smile and always answ... Read More
Jesse, Chris, and the entire team are a joy to work with! Professional, knowledgeable, and with an excellent customer service! I have serviced my car only at the dealership due to experiences at other shops. Since I gave them a try, this is the on... Read More
Needed a diagnostic check to decide if I wanted to keep my car. I was pleasantly surprised by the level of professionalism, thoroughness and customer service that I received. They performed a bumper to bumper check that I received in a report tha... Read More
This was my 1st visit to AutoStream and it was for a safety inspection for a leased car buyout. I was very pleased with their service. Erik was very friendly and personable. He gave me advice on next steps for services I needed to get done on my... Read More
We very much like this dealer. Excellent communication (can talk with our advisor through text even when our car is in the shop!). The shop is clean and the people are considerate, polite and friendly. We love that we can get a free loaner during ... Read More
I just recently use Autostream Car Care and they have been wonderful , from diagnosing my car , to replacing my engine, the customer service is phenomenal. I greatly appreciate the team here. If you need your car fixed , from the major to minor, p... Read More
We had been looking for a great, trustable shop to do business with as we have several vehicles including company cars. This is by far the best place around. So far we have had 2 of our 5 vehicles worked on there and could not be happier with the ... Read More
I was having some car issues and needed to find a reliable shop that wasn't going to bash my pockets for being a women either. My mechanic was Sammy he was extremely kind very respectful to me and showed me everything that it needed or needs to be... Read More
I'm am overwhelmed and blessed to have found this shop. These guys at autostream car care really gave me hope for trusting automotive shops. They sent pictures and videos of all the recommended repairs to my cell phone and communicated with me the... Read More
I needed maintenance for my car. It had been a while since I had anything done. I wanted to try out a new shop that I hadn't tried yet. I will bring my car back! They gave me detailed list for my car to let me know what I need to do and what it wo... Read More
Brandon helped me out from the beginning till the end. Very friendly and accommodating. I was given a ride to my home after drop off and picked up when repairs were done. They explained to me what was needed to be done or what was in good conditio... Read More
I just left today, Friday, March 31 at 9 AM to get my tires looked at and I needed air in my tires . Whenever I need help with my truck, no hesitation and they get the job done. Sometimes I have to leave my truck or come back a little later whi... Read More
AutoStream Pikesville was an exceptional experience. They finished a must-needed repair in less than 24 hours and their transparency around cost + labor was top notch. I'd highly recommend this location for anyone looking for general maintenance a... Read More
Coming home from my first day at a new job, a lovely Baltimore driver ran me off the road and into the RoFo curb, busting my new tire. Shout out to Michael and the team at AutoStream Car Care Center for so kindly changing out my tire and replacin... Read More
Had a great experience at AutoStream Annapolis! Felt like they did a thorough job on my car, explained everything and worked with me to get the most important things done first. I always appreciate when I don’t feel pressured to get everything l... Read More
Got my car in and out in a decent time. Mike and Andrew are great and very professional. I was worried about my car but Mike assured me it was in good hands and it was! So thankful for them. I highly recommend and give 10+ stars!!
Matt and Tony are amazing!! I called to bring my car in late Wednesday evening. They were able to take me in first thing the next morning. I went in explaining that I was working with a budget. Matt told me everything that needed to be done but pr... Read More
Had a wheel with a bad tire that had multiple nails in it. Called them at 7:30am when they open. Call was picked up on the second ring. Dropped off the wheel at 7:45, they called me at 7:55 with the low down. Came back at 8:30 and at 8:35 I was ba... Read More
I had a wonderful experience. Extremely friendly and helpful. Very accommodating and knowledgeable representatives. Gave me a lot of good and useful advice regarding tire care. I would definitely recommend it.
The staff at AutoStream are awesome. They were so kind as to fit my car and the work it needed into their already busy repair shop's schedule the day after Thanksgiving on REALLY short notice. And I didn't have to wait an entire day for the servic... Read More
I had a MD State Vehicle Inspection and it went very smoothly. Chris was exceptionally patient and informative. I overheard him with other customers and he treated others with the same care. When my inspection was done and the car was ready they s... Read More
Chris is phenomenal!! His customer service makes you feel like you're talking to a friend you've had since childhood. It's easy and full of smiles. Everything that was needed was explained in detail. At pick up, I just so happen to be offered a co... Read More
The customer service was very good and respectful. The communication method of using text messages with links in the text to inspection findings is very much appreciated. The work they did was very high quality and they did not do any work unless ... Read More
Incredible service!! I left my car there for a check up and not only were Gary and Todd incredibly helpful and kind, but they also provided a full and extensive report delineating everything related to my car’s condition. They also categorized w... Read More
Wonderful business. They are honest, accommodating, professional, and polite. I have had them work on both of my cars. Was very happy both times. They are also reasonably priced. I am new to the area but glad to have found them and trust them to w... Read More
I had my 2010 Range Rover towed to Autostream on Friday night to the 41st Street location. It was after 6pm so I thought they would be closed. My vehicle simply cut off on me so I had no idea what was going on. The young man at the front desk was... Read More
I always start off with I'm not from Baltimore, so I did not receive any different service, I needed my truck looked at they were on point I took it in that day they gave me the best detailed check list I could have ever imagined. With this great ... Read More
The one thing I can say about Auto stream is they are incredible. I had some problems with my lifted Dodge Ram 1500 truck. Their associate Erik was amazing. He listened to me he understood what my problem was did a very thorough check on my truck.... Read More
I came here for a simple sensor check for low tire. Andrew immediately took my keys and asked I give him 15 minutes. Less than 10 minutes later Andrew gave me back the keys, had the sensor reset and tires properly filled. I have been here befor... Read More
They checked out my vehicle and identified the problem as a stolen catalytic converter. They have been very straightforward and accommodating with both me and my insurance company, going so far as to drive me to a local rental service. I really ap... Read More
Excellent customer service. On a busy Wednesday afternoon, the mechanic took time to check the air pressure in my tires, because a notice about low tire pressure flashed on the screen. I was so afraid to find a flat tire when I came out of the g... Read More
The team were very professional, fast and responsive. The PVI service was really useful and the report provided was really good also with the pictures and points. They took the time to explain it and make suggestions I felt comfortable with since ... Read More
The team at AutoStream Car Care Center is unmatched in terms of quality, efficiency, and customer service. I highly recommend this location for repair services if you are in the Annapolis area! I will be taking my vehicles here for any needed mai... Read More
They did a really great job looking over our vehicle. We got a detailed report before and after with pictures. The online booking was a breeze as was the whole process really. The work took a couple days but they gave us a free loaner car. Great c... Read More
This was my first time visiting AutoStream Car Care and I couldn't have been more pleased with the service I was given. As a woman, I am always nervous anytime I go to a car repair place. I was treated with kindness and respect. I went to get my M... Read More
As a 1st time customer Matt welcomed me in as if I was a returning customer. Matt was very understanding & patient with my car situation. I was updated every step of the way. This was the BEST auto care service ever! Thanks to the entire team... Read More
Came in out of the blue manager is extremely friendly and he felt my urgency as I had a business meeting in a few min. He quickly efficiently took care of my tire concerns and got me back on the road in 30 -45 min. And got to my meeting on time. ... Read More
Honest, reliable work. Mike and Andrew behind the desk are on your side every step of the way. The work is high-quality and cost effective, especially compared to high-markups from dealerships. Great experience and definitely taking my vehicles ba... Read More
After my tire pressure warning light came on, I scheduled a service appointment online. Scheduling was quick and easy. Upon arrival, I was acknowledged and greeted. Tony promptly checked the pressure of all the tires and immediately determined tha... Read More
I recently had the opportunity to have my vehicle repaired by AutoStream where they repaired a leaking rear differential and perform some routine maintenance that was overdue. I was able to get checked in very quickly and received a photo inspecti... Read More
I purchased a vehicle out of state and needed to get a MD Vehicle Inspection. After having a shop cancel on me, I found auto stream searching google and after seeing the reviews scheduled an appointment. Unfortunately, they weren’t able to get t... Read More
Erik and his staff was wonderful from the phone to the door. They made sure everything was OK with my car and kept me informed on everything. I'm making another appointment is something I look forward to. If you have any problems with your car, ... Read More
They was so understanding of my crazy warranty company. The guys was patience, friendly and the best customer service I have received in a long time. Thank you Michael, Andrew and Steve you all are the best. My car running great now.
I had the pleasure of having my car serviced by the Annapolis Auto Stream Care Care Center today as a first time customer. Upon entering the center i was cheerfully greeted and checked in by Todd (Service Advisor) and made to feel very comfortabl... Read More
It’s always scary finding a new mechanic you can trust. Not only for the service and work on your vehicle but finding one that you feel, is honest and trustworthy who isn’t trying to Milk you for every penny. I got helped by Edward and I recom... Read More
I've been coming here for the last 3 years and I leave very satisfied every time. Matt and his partner are very nice people. They kept me informed about my car and everything has always gone smoothly with them. I also like the system they have whe... Read More
October 2022: I was very pleased with my experience at this AutoStream facility, which is located in the Dorsey Search shopping center in Ellicott City, MD. I had purchased a battery online from an national auto parts chain (who will remain unna... Read More
My goal as store manager is to deliver top notch customer service and advise my customers of safety and maintenance issues going on with their vehicles. Safety is #1 at all times. I am also a member of the Reisterstown/Owings Mills community and m... Read More
Called Erik to make an appointment because we used to use him at his previous spot and he got me in. Asked him to do a full vehicle inspection and he was able to do so and give me all the recommended services needed. He also sent pictures of every... Read More
Matt was amazing. He took my countless calls, reached out to keep me informed and updated. Excellent customer service. From our first conversation I felt like my car was in the best care.
Very trustworthy business in a great location. I am out of state and attend school in Maryland so I was hesitant on using a mechanic in Maryland. When it got so bad I had to do research on the better mechanics in the area. I trusted this business ... Read More
High-quality, Transparent Service Combined with Excellent Communication I needed a general evaluation for a car I'm considering purchasing and brought it here due to its location and good reviews. I was blown away by the customer service and in-de... Read More
My favorite new shop in town. Erik and his team my experience so stress free. The digital vehicle inspection report told me what my car needed today and what to prepare for in the future. I highly recommend this shop for all your vehicle needs.
... Read MoreAlternator belt replaced. They were very communicative during the whole process and did a wonderful job. Arno was the technician. Gave me a full report on all parts of my car. Took pictures and listed everything from need to do is, and things that... Read More
Looking for fair prices and honest repair techs? This is the place to go with an individual shout out to Tony! My engine light went on and eventually my car broke down from overheating causing massive damage along with many other problems. My car ... Read More
I brought my car in last week for my MD state inspection and oil change. They were able to quickly identify what needed to be taken care of to pass inspection and provided me a list of everything else they found. The list was sent in a link via te... Read More
Mike and all of the staff at Auto Stream Clarksburg are always professional, knowledgeable, efficient and a pleasure to work with when our family needs repairs or maintenance on our cars. We have routinely had regular maintenance taken care of at ... Read More
Very quick service! Friendly service! No hidden fees! Honest feedback on the condition of my car and very reasonably price. Everyone from the front desk staff to the mechanics were extremely kind and helpful! I would definitely recommend this comp... Read More
They were extremely helpful and nice! Didn’t wait have to wait that long at all. I recommend this shop to go to for sure. Matt, the guy in the front, was EXTREMELY nice and knowledgeable!
Erik, Arno and Fred gave me the best service, wow my first here. We great digital inspection showing me what was fixed and other recommended fix. They got you if you need a ride. Customer service is great too.
Erik and Fred were extremely helpful and honest. Gave me great advice on my car and the best way to handle everything. Definitely coming back. Highly recommend!
Excellent service!!!! My technician today was Devon and he took great care of our vehicle! He really cares about what he is doing and what the customer thinks!!!!! Can’t wait to come back for my next service visit!!!! Spreading the word, p... Read More
These guys are amazing!!! Matthew was so nice and easy to deal with. They are really honest and help prioritize what’s wrong with your car. For being such a professional shop they have really fair prices too. Best auto repair shop around hands d... Read More
Felt obligated to post because a quality customer service experience is a rarity these days. Excellent customer service from Matt from start to finish. Matt explained how the service would be done (even received a video of diagnostic). Also receiv... Read More
First let me say no one ever likes going to an auto repair shop. But my experience here was awesome I was there very first customer at this location. Customer service was great, I received a very detailed inspection with photos via text. I most de... Read More
Erik and his team are so wonderful to work with. Very thorough with inspecting vehicle for all repairs needed and even have an app that sends out everything with photos about your car! Really impressed. As always, very pleased with the excellent c... Read More
Hello, this was my first time using AutoStream. I needed new tires and my air filter needed changing. I didn't want to pay a lot of money in which the dealer was charging. My interaction with Erik was pleasant, he was very professional. Also... Read More
I had my car checked over before a long trip. They did a good job. Erik was very friendly and helpful. Ro drove me home and brought me back. He was very friendly and drove well. I really enjoyed talking with him.
Amazing service once again! My car was recently serviced here before; I knew exactly what was needed per their recommendation. Quick and very professional. 100% would recommend this shop and will continue to go back.
Definitely recommend this place! The guys were very, very communicative, honest and helpful. I needed quite a bit done and they kept me informed with detailed explanations at every turn. I will absolutely be back! Thanks!
I've gone to Brentwood several times over the years. In the past they've been pleasant and good, though on the expensive side. This is the first time I've brought my car in since they've changed the name to AutoStream. My rear lights were out, so ... Read More
The team at AutoStream has some of the most communicative and friendly people I’ve worked with. They are extremely detailed in their inspection and send line by line breakdowns on what your vehicle needs and how urgent those needs are. They help... Read More
I came in looking to buy wheel weights for my nephew's slot cars and the staff was incredibly helpful and funny. They were so nice to me and didn't charge me anything for wheel weights. Really appreciated their good nature in helping out with my f... Read More
I was satisfied with the work done to my vehicle, although I thought the cost was fairly high for everything that was done. Great service however, and the work was done quickly and efficiently. I left my car at the shop because I had to be at wor... Read More
After hitting a piece of pipe in the middle of 95, my splashguard was left hanging off my car. As it was not safe to drive, I brought it into AutoStream nearby my friend's home where I was visiting. Tony and Chad were extremely helpful. I had call... Read More
Really appreciate them coming through for me on short notice! I was able to get the repairs needed before driving out of town. Fantastic service and great attention to detail (thank you Brandon for being patient and answering all my questions). Th... Read More
I was in an incredibly pickle. My car had break and rotor problems, and I was scraping to and from everywhere. Things weren't looking good for me. I couldn't get any appointment at carmax, but AutoStream is a reliable company they work with. I hon... Read More
We are new to Maryland and needed a Safety Inspection for both our cars so that we could register them in MD. The team at AutoStream Car Care were friendly, responsive, and easy to work with. They found an appointment where they could take care of... Read More
UPDATE: Once again the great staff at AutoStream (Hampden) provided EXCELLENT work and service. Stu, Chad, David and Erik are the BEST! I HIGHLY RECOMMEND! Best mechanics I ever had in my entire life! I needed major brake work and tires, along w... Read More
Auto stream provides excellent service through timely procedures carried out by friendly staff. Though the repairs needed were extensive, they were able to fit me in on short notice and complete repairs by the next day. It’s a pleasure doing bus... Read More
I took in my 2008 Toyota Corolla for a diagnostic check because I knew the car had not had a complete check up in many years. They sent me a long and detailed list of things that really needed to be done, things that should be done and things tha... Read More
I brought my car at the very last minute and the gentlemen working were extremely professional. I will definitely be back. 11/10. Would recommend to anyone in the area!
My brakes were making a noise. I was able to schedule an appointment with AutoStream the night before. I took the car in and they fixed the brakes, and other services that they recommended. They emailed me a report that I was able to go over with ... Read More
I had a wonderful experience here. All of the people I worked with were friendly and patient when explaining what was going on with my car. Since my car has been serviced it is running in great condition. I would suggest that you use this business... Read More
Highly recommended. Matt is very professional and skill at what he does. Puts a great effort into providing upstanding services.
Lake and Matt are friendly and informative. The techs get the job done quickly. Great service!
Over the years since about 2017 Check Engine Light issue and each time I'd go to a shop for repair, always told just needed a new gas tank cap by multiple shops, thus have bought multiple caps, even from the Dealership. Recently Failed Emissions T... Read More
I made an appointment to have my vehicle inspected & I had a great experience at AutoStream in Baltimore. Joe was extremely knowledgeable and was able to give me directions for next steps. He and his crew went above and beyond providing inform... Read More
Let me tell you.....this place was not only great this place was professional and actually care about their customers. After having my son stranded on the side of the road I had his vehicle towed here. My service technician Gary figured out what w... Read More
Great experience here. My tire had a nail in it before a long trip. Joe and the team got me in and took care of it as quickly as they could, genuinely caring that I needed to pick my girls up from school. Great service, great place. Will be a regu... Read More
From the moment I called to ask about the services I need, I was greeted by respectful, professional people. They were fast to answer my questions and figure out a solution for me. Even after starting repairs and dining more issues, they were extr... Read More
Staff was extremely friendly. I brought my truck to them Monday afternoon to get some repairs done without scheduling it. They took care of all my concerns quickly and efficiently. The detail examination with pictures and notes is the #1 reason I ... Read More
Mike and Andrew were courteous and very prompt with the service. The suspension and a/c repairs worked out great. I have all three of my cars maintained here and I won't go anywhere else!
Excellent, honest, and fast service! I took my older vehicle in for inspection, which I have carefully maintained for many years. Auto stream made sure to provide me photographic evidence for any repairs needed and quoted a fair price for all repa... Read More
They were really great! I have kind of a niche car, but they were able to fix several different things. I really liked that they texted a summary of the things that needed fixing (with pictures!). They were also pretty fast. In on Friday, they loo... Read More
Jesse and Chris always provide outstanding customer service! Wayne (vehicle technician) meticulously diagnosed the issues and was able to remedy them. They graciously provided a loaner vehicle while mine was serviced. Highly recommend this locatio... Read More
I have been using Auto Stream on Smith Ave. for the past couple years and continue to be impressed with their detailed diagnostics, good prices, thoroughness and professionalism. This morning I needed fast action to replace windshield wipers on a... Read More
I went here due to a few dashboard warning lights flashing and for state inspections. They were quick to identify the cause and Joe was great with communicating. I would recommend this place for warning lights and State inspections.
I’ve been bringing my car here for a few years and every experience has been so positive. They do great work and are honest and break everything down for you. Jesse did an excellent job on my car which had a lot of issues but got it fixed up qui... Read More
A HUGE thank you to Andrew, Chad, and Ed for all their help! I rolled in on a random Wednesday AM without an appointment. The engine splash guard on my car was hanging and dragging on the road. Chad came out, took a look, and within 5 minutes had ... Read More
I cannot say better things about this auto car center. All the guys (Shane, Tony, etc.) are just the best. They explained everything so clearly and were super reasonable and honest. They did a spectacular job, tending to the car and it's maintenan... Read More
My experience was definitely no less than 5-stars. Went in for a state inspection and initially failed due to a part missing. These guys ordered the part, serviced my vehicle, and passed inspection all in the same day. The entire process took no m... Read More
I am a teacher in the area and so my schedule has always been strict- however the guys here have been SO flexible on several occasions. They have helped me in emergency situations with flat tires, or headlights and always made sure I could be seen... Read More
I’ve used AutoStream several times. They are kind, professional, and efficient. I love that they send me a digital copy of my car’s health!
The people are very friendly and helpful. They never disappoint. Had some mechanical repairs and an inspection done. Everything was resolved and fixed with no issues. Highly, highly recommended this place!!!
Spoke with Michael. Explained the needed repairs and the the things that need attention but could wait for a little while. Was very pleasant to deal with and would highly recommend. Will be back for the recommended services! Thank You! Found a tru... Read More
Amazing team here. Gary was very helpful and made it clear that he wanted to put my needs first. I appreciate this establishment and will surely be back! Thank you Gary!! You were amazing!!!! Very thorough inspection completed as well.
My go to for the past couple of years! Everyone in the shop is always so polite and they really do go above and beyond to explain to me what needs done and why it needs done. They never make me feel stupid and always ask if I have any additional q... Read More
I’ve been taking multiple vehicles to this location for years and Mike, Andrew and the rest of the staff always tell you how it is and try to accommodate you every time. The price isn’t the cheapest but for the level of service you get is alw... Read More
I have worked with Gary a few times in the past having my vehicle inspected and some troubleshooting done. What I really like about AutoStream is the vehicle health check report that is generated. It helps you make sound decisions on what needs to... Read More
After recently purchasing a new-to-me vehicle, I obviously needed to get it checked out. I picked AutoStream based on availability, but I'll return for the quality of service. While there isn't a waiting room, my service took less than 24 hours, a... Read More
I took my car for an inspection and Jessie helped me with the entire process from start to finish. He was was very polite and professional, made it a seamless experience and explained everything to me. I am very happy with the service I received. ... Read More
This was my first time getting an oil change/tire rotation here and I will definitely be back! Chris was so helpful and gave honest recommendations. They send you a text and e-mail of their detailed inspections of your car whenever you go (that e... Read More
I have been taking my van here for three years now and I love the customer service. Mike is very personable, knowledgeable, and helpful. I took my 2006 caravan in for an oil change and many other problems were found (it is a 2006 after all). I was... Read More
Great client service, Cody is always very knowledgeable.I have brought my car few times and it’s always very pleasant to work with them. They are very efficient and fast. Cody was able to drop me off at work ,by the time I got off from work my c... Read More
I went for a state inspection, there were some issues, they were able to quickly resolve the issues and treated my time with care as well as my car. They kept me posted on what needed done and if something could be serviced rather than replaced th... Read More
It is a relief to move to a new place and find a local shop with experienced and honest mechanics. We have taken our cars to AutoStream in Columbia a few times both for regular maintenance and repairs. I have found them to be very knowledgeable ab... Read More
They replaced a tire on my car that had blown out and didn’t try to sell us any more services than we actually needed. They did inspect the car and found the rear brakes needed pads and rotors so they fixed that, at a reasonable cost. They are... Read More
Chris, Jesse and Dontrell are stand up guys who will 100% keep it real with you. What started as being new to Maryland and looking for a place for a state inspection has now ended up being my go-to for all mechanical needs. I can’t imagine going... Read More
Mike is the man! Combines a great professional service and environment while being personable. He takes the time to lay out the options and let's the customer decide with his guidance. I've been taking my car here for about a year now and I don't ... Read More
I just moved to Maryland from Northern Virginia and had to get my car registered before the end of May. You many only get you car inspected once in Maryland but it takes a few hours and is very thorough. My 24 year old car was going to be a probl... Read More
My EV (22 Hyundai Ioniq5) got a nail in one of its tires and was leaking air quickly. The closest Hyundai dealership said they weren't comfortable working on the car (even as simple as a tire repair). Long story short, I called Mike and his team... Read More
The only reason I gave them 2 stars is because they kinda fixed the problem ?! I bought a car that this place state inspected and passed said vehicle . Well less then 100 miles driven after the car passed the ball joint slipped and the drive axle ... Read More
Great Customer Service. Clear and including pictures diagnosis report. Repair options provided including priority so as to enable customer make an informed decision. Competitive cost compared to other locations. I am glad Google took me here. I wi... Read More
Dave and company really saved the day when the window on my 20-year-old car suddenly wouldn't go up anymore and I couldn't leave it on the street in that condition. They fit me in right away and got the window stabilized while they helped me searc... Read More
From my first inquiry with Chris to picking up my car after service, my experience at AutoStream was very pleasant and assuring. Chris has amazing customer service skills and everyone I interacted with was considerate and willing to answer questio... Read More
Awesome service yet again!! Had to come in for a tire rotation and I was in and out within 20 minutes. The staff are very knowledgeable and offer a host of services to make sure that your car is taken care of even if you forget! They even helped m... Read More
Kudos to AutoStream.... they 'hit it out of the park' again. They are my 'go to' guys for servicing our Subaru Forester these past couple years since we moved to the area. Their professionalism and expertise regarding vehicle maintenance is second... Read More
They helped me right away and looked at my car thoroughly. They were extra helpful and know what they’re doing. My car has been great ever since then.
I took in my car for a check engine light. Gary and Tony were phenomenal. I was able to take in my car on a busy Monday morning and get a loaner from them on the spot. Car fixed with no issues! They were professional and very accommodating! Great ... Read More
One of the best auto experiences. Gary hooked me up. And I absolutely loved the inspection they did. They send a website link with things that are good and then with images for the things that aren't. Helps me keep what I'll need to fix front of m... Read More
These guys are the best, most courteous and helpful team I’ve had the please to come across in all my auto years! The personal attention and the quickness of each repair is outstanding. The prices are a little high, but that is the only thing I ... Read More
The way that this company and specifically this location handles their customers is amazing. I came in to get some minor body work done. The front lip of my gti got dislodged while going into a driveway. They were able to make it look as new as po... Read More
The service was great! Because I have a Fiat it was hard to find some who worked on it. Call Tony answered and said just come on by. Matt assisted me with rear light and went into great détail about my car. I am so glad to have found them Pric... Read More
They are the BEST!!!! I have gone to AutoStream in Clarksburg numerous times and every time I am greeted and treated with the utmost care and attention to detail. They do great work and when there once was an issue with the work, they took care of... Read More
My experience at AutoStream Car Care Clarksburg was nothing short of fantastic. The staff members were welcoming and informative during every step and the inspection process is on the next level. It is a check list that includes detailed photos an... Read More
Walking into this location I was greeted immediately by two wonderful gentleman. The facility was clean and welcoming including the bathroom. They explained the inspection process and went over my concerns. I was told by another repair shop that m... Read More
Mike, as always, was wonderful. He fit me into his busy schedule, ran the diagnostics, upgraded my tires, did the oil change and let me know the other not so critical things that need to be done. I’ll be back in a month to take care of them. Eas... Read More
The people at AutoStream Car Care Hampden took great care of me and our car. Dave, my technician, was very knowledgeable and took the time to answer my numerous questions. After speaking with Dave, I understood the work that needed to be done and ... Read More
I mostly spoke with Matt and he was extremely nice and helpful. They were able to repair my car within 1 day, which was quicker than I thought it would take. I will definitely be back in the future (hopefully not too soon though).
Anthony, Ed, and Michael are my heroes!!! I was locked out of my car next door and they came over and saved me. I had locked my phone and keys inside and had no way of contacting anyone. They were fast, friendly, and awesome! If you’re going to ... Read More
This is a friendly car care place and easy to work with. I had some work on my van which I am not sure where to take. So called them to ask if they’ll do it. They had me come over right away and did the work quickly.
Came in for a state inspection after buying a car in VA. These guys were very professional and super friendly! Incredibly fast service; the whole process only took about a half hour. Felt very comfortable talking with them about my car and I’ll ... Read More
Jesse, Chris and the mechanics were phenomenal service managers. I originally needed a blown tire repaired but they noticed several other issues with my vehicle. Without any pressure or up sale they advised me of what I needed and left the decisio... Read More
I found AutoStream on Google after being repeatedly disappointed with a Toyota place in Catonsville I have been going to for years. AutoStream completed a full inspection of my car and found that some services recommended by the other place were n... Read More
Took my car in for an engine light and these guys went the extra mile to repair and fix the problem. Pricing was great and their customer service is top notch. Highly recommend
The guys at Autostream Care Care Center are professional, very friendly and know their job well. I would definitely recommend their services. Keep up the good work guys.
UPDATE: I can not say enough wonderful things about AutoStream and Tony and Matt. They are so responsive and helpful. I know my car is in the best hands with the whole team at AutoStream. Its such a relief to find a trustworthy staff who ensure... Read More
These guys at the place is awesome. They have the best customer service. Very helpful and kind. It didn't take long for them to fix my car and they were very helpful with any other issues I was having. I will be using them again. A great bunch of ... Read More
Really just an all around great experience. The staff is really friendly and worked with me. I brought my mini in to get it MD inspected, but it started overheating a couple days before. I wasn't able to tell them until the morning of but they wer... Read More
Excellent customer service!! Definitely recommend coming here for any of your car service needs!! They went above and beyond to make sure my car issues were addressed and thoroughly taken care of. Definitely appreciated when you need a reliable ve... Read More
Very quick and easy experience. The price for an oil change was very reasonable. The digital inspection they did was very thorough and offered pictures of each component. They notified me of some potential issues but weren’t pushy when I decline... Read More
I cannot fully express how amazing Mike and the team at AutoStream Care Care are. After my brake system went out on the highway and my car was taken there for repair, Mike noticed that I was completely stressed over it. He not only explained every... Read More
I am so pleased with not only the great work and care put into my vehicle, but also the most excellent customer service given by Joe and Corey. Although it took a few hours, perfection takes time. I am more than satisfied with my experience at Aut... Read More
Stu and the team were extremely communicative and proactive, and made my experience with AutoStream very enjoyable. The breakdown of service details and photos of each item were very easy to understand (sent via text as they completed review of my... Read More
We just had an alternator replaced here, they took the car in with no notice and had it up and running in about a day all fixed with oem parts for less than the dealer would have charged without waiting several days just to get on dealer's schedul... Read More
My boyfriend brought his car here for the MD state inspection in preparation for getting his car registered in state. In having not had his car serviced in a few years, he anticipated needing work. Not only did AutoStream provide flexibility with ... Read More
I am new to the area and this was my first experience at AutoStream. I cannot express enough how delighted I am to have met Garry and his team. He genuinely cares about doing quality work and goes above and beyond to exceed your expectations. He i... Read More
I had my car towed to AutoStream for a transmission issue and it went very smoothly. Andrew informed me of a tow company that they use regularly. It was diagnosed and had an estimate for me in a quick time frame. Andrew kept me updated throughout ... Read More
We did our state inspection here and they did a great job. Professional, timely, and reasonable charges. I would recommend this place.
I’m new to MD and traveled 30 miles to try this place based off of the great reviews I saw here. I can say that the standard of service matched the reviews and I was pleased. The staff is friendly and helpful, they completed my state inspection ... Read More
AutoStream provided Maryland vehicle inspection. Called and was able do the inspection same day and completed faster than time quoted. Very courteous and professional. Would recommend AutoStream in Clarksburg.
I came in and had my vehicle inspected. Gary helped me and was extremely insightful. They did not charge me for the inspection but the inspection was extremely thorough and I was really happy to see they took pictures of every single part of the i... Read More
What can I say? Courteous, respectful of time, thorough, and transparent…that’s what type of service I received here at AutoStream! From Corey who entertained all of my annoying questions prior to scheduling an appointment, to Alex who worked ... Read More
My experience at AutoStream was phenomenal! Their team of technicians are phenomenal, respectful, caring and provides the best services in all situations. They work in a timely fashion, they are always honest and one hundred percent transparent. I... Read More
This place is very innovative in their business. I came for a simple tire rotation and they provided me with some much information as to the state of my vehicles and the best next steps. I HIGHLY recommend this shop!
Great customer service! Tony was very sweet, responsive, and honest and was able to check my tire pressure and fix my car very fast with no issues! I 10/10 recommend!
It is difficult for a father when his daughter has a car issue away from home. I looked for a repair shop near her and found AutoStream. I have used the same mechanic (in my town) for over 20 years. I hated the idea of what was about to happen. Ca... Read More
Very Experienced Crew here, Great customer service and they keep you updated on the progress of any maintenance, sends you links and photos to check real time service on your vehicle. I would totally recommend because its worth the price. Next Tim... Read More
Super helpful! Gave me an itemized list (with photos and explanations included) of everything I need to consider servicing, what is working effectively, answered all my questions without being pushy. Great experience!
Garry has been PHENOMENAL! Worth the 5 stars if I could give 10 I would. I initially came to get my MD State Inspection and turns out the car had hidden issues that the owner/seller did not make me aware of🥴. However Garry & his team ensure... Read More
Best mechanics I ever had in my entire life! I needed major brake work and tires, along with other miscellaneous issues. I needed a new mechanic, and although I have been living in Baltimore for 10 years (I’m from D.C.), I never had any issues w... Read More
I had an accident with my truck and took it to AutoStream for repair. The truck stayed there for two days till the insurance estimator was able to inspect it and to assess the damage to my truck. The estimator said the truck will need to be towed... Read More
Comfortably the best shop in Columbia. The staff is extremely friendly, thorough, and professional. I personally refer any/everyone in my network to these folks whenever I get the chance. Chris is particular really goes above and beyond to make s... Read More
Went to this location on 2/3/22 via appointment set by Chris at the front desk 2 days prior. When setting up the appointment Chris was quick and really helpful with the whole process. Then the same day of dropping the car off I received a call fr... Read More
Great interaction Tony was such a huge help with our vehicle! He was responsive and informative. Thank you for such a stellar service experience. Tony is the best!
Brandon and the rest of the team at AutoStream are friendly, patient, and extremely knowledgeable. They were able to diagnose and address problems that other shops had not been able to identify. I appreciate that they took the time to explain thin... Read More
Thank you for your honest and prompt service! I had my car looked at this morning because I had a nail in my tire, and they ended up providing me with a full inspection report of my car within less than an hour. They didn't charge for the nail bec... Read More
Great experience This was different for me, I never used a shop before this other than for oil changes. It was a awesome experience. The staff were professional had great communication and customer service, probably some of the best people skills ... Read More
I can honestly say Chris and his team are the best! My 2011 Chevy Cruze was slowing dying with the check engine light repeatedly coming on and air conditioning issues, etc. Chris was always great about breaking down the repairs into manageable p... Read More
I have been coming to AutoStream in Columbia for a few years now and the service I have received has never been short of exceptional. Staff have always been extremely friendly and like other reviews have mentioned, they send a great, detailed repo... Read More
I had a very pleasant experience today at AutoStream Car Care Center, 1035 W. 41street in Hampden. Stu and Chad were so friendly, kind, and helpful. I requested air in my tires and Chad cheerfully said he would be glad to help. I was nervous abo... Read More
Very communicative and understanding of my schedule and budget! They gave a lot of service recommendations after my oil change, but we were able to have an honest conversation about what was most needed and what I can afford which I really appreci... Read More
The guys here are great! They're very informative and really take care of your car. I'm happy with the service. Even when things were taking a bit longer, I was called with updates throughout. Thanks for your service!
Easy to get an appt. Loved the electronic inspection report I got by text, made it super easy to make decisions. Zero pressure to move forward with recommended services. Car was ready super early. Communication was smooth and the staff friendly. W... Read More
I had a fantastic experience here! The guys were friendly and professional, realistic about pricing/timeline and upfront about what was necessary right now and what could wait. I will definitely be using them as my new go-to for any car related ... Read More
I purchased a vehicle put of state and a friend recommended AutoStream for my Maryland state inspection. I could not have been more pleased about the service I received from Gary, Cody, and the entire team. The price was excellent and I walked awa... Read More
I recently took my 2022 Tesla in for a required Maryland State Inspection. Because the vehicle Is so new, some of the required specs needed to complete and certify the inspection we’re not readily available. This team went above and beyond to ge... Read More
Wonderful online appointment set up for New an existing customers. Fast, friendly efficient drop off. Provide your Mobile number for text reminder, updates an if you have questions they will answer them timely. Very friendly professional staff ... Read More
X Ourfront tire went flat after hours (and Lucky as our car does not come with a spare tire ) and we had no choice but to park on their lot. The next morning when I called the guy who answered the phone was so nice and so helpful. He had no proble... Read More
AutoStream was very helpful in servicing my van. They responded promptly, kept me updated and performed the needed repairs for a fair price. This was my second time using their shop and I highly recommend them.
I was heading to work this morning & realizing we had a flat tire. So we went to our local 7-11. Unfortunately both tanks was out of air. Across the street I saw AutoStream Car Care Center walked over there for assistance they didn’t hesit... Read More
My appointment had to be rescheduled several times because of weather and they were great about communicating. The service was quick and professional. The inspection and repairs took a while and they gave me a ride from the shop to my home and bac... Read More
Great service! Brought the new car in for MD Safety Inspection and oil change. The service was performed promptly and professionally. Brough another car before for brakes change and engine diagnostics - same great experience. Highly recommended!... Read More
I absolutely HATE taking my car in for service -- the process always seems shrouded in secrecy and I have NO idea if the repairs recommended are necessary or additional padding. But AutoStream was a transformative experience! It is what servicing ... Read More
LOVE THESE GUYS! They saved me a ton of money and heartache by being clear on what my car needed, and prioritizing what needed to be done and when. I am SO GRATEFUL to have folks I can trust to help me take care of this car! Professional, polit... Read More
Great service center. Mike was excellent in explaining to me what the vehicle needed to pass inspection and what could wait a few months. Mike took the time to answer all my questions and concerns. Very professional and honest. I will definitel... Read More
Gary and staff were incredibly friendly and helpful. He explained everything in great detail, and provided a picture breakdown from the technician showing what repairs and why. AutoStream in Annapolis is the place to go if you need anything done ... Read More
Came here for a tire repair and once I stepped in the door felt extremely welcomed. Was greeted very nicely. Staff was very professional and kind. Also the tire change was amazing and quick 🙏🏾
Maryland Inspection. New resident and need to register my car, AutoStream was very helpful, answered all my questions and did great and quick work. Got everything I needed and put me at ease with the whole process. Friendly and helpful, I’ve fo... Read More
Excellent company to get your car serviced! Very professional, on time and the staff is friendly and communicates clearly. Would highly recommend.
AutoStream keep me abreast of everything from my warranty coverage, repair totals and completion of repairs date. My repair was extensive. My front differential was demolished. AutoStream has a lifetime warranty on this repair. This put me at ... Read More
Great overall experience. I took my 16 Lincoln MKZ in for a steering issue. The car belongs to my daughter, and we are 1200 miles away which makes it hard for the OLD man to maintain her car. My advisor was Stu, and he was great communicating thro... Read More
I had an incredible first time experience with AutoStream Car Care. The best choice of car repair shops I've ever made. I'm so happy with my decision. I brought my 2005 Honda in for a couple of reasons. I failed emissions this month. With the age ... Read More
Store has a really helpful staff. My wife got a flat tire in front on the their shop this morning and they went above and beyond to help. They change the tire with the spare and aired everything up. No wait they were just there to help. Excellent... Read More
Great service! Needed their assistance twice in less than 2 weeks. Both times Jesse and Chris were able to fit me in the same day I called. Turns out they found a nail in my tire. They removed it, patched it up and was ready to go in less than an ... Read More
Highly recommend this service. I had a couple of times visited and used this place, these guys are so professional to find what my car's issues and suggested various options including reasonable prices. I 've never disappointed with their services... Read More
Got several things serviced on my car. Then went back when i got a flat on my suv. They were friendly, informative, efficient and honest. I highly recommend this business. I will definitely go back for all if my car needs. They get an A p... Read More
First time there to get my Drive Belt estimate n replace today, the Staffs are very friendly n helpful. Matt which give me my estimate for the service, n willing to make it work to get it done in timely manner on the same day. Very professional n... Read More
My first time at this repair shop and the experience has been great. The communication verbally and electronically was very detailed. Pictures and documentation of my vehicle inspection were provided. The service was top-notch and the prices were... Read More
Absolutely GREAT experience here yesterday - 12/2/2021!! I just moved to the area and chose this location based on the reviews I saw here. Scheduled to bring my vehicle in for a tire issue and they did a full safety inspection as part of the serv... Read More
AutoStream was a different experience for me at a car repair facility. From the initial contact when they diagnosed the problem through to the actual repair, I felt more at ease with the team. I dealt with Joe Jones (no relation) who advised me... Read More
Went here for my inspection when I moved to MD & they were very helpful and thorough. Called this morning for something super basic and after he chuckled (understandable), Chris got me in within 30 min. Super nice, helpful and let me watch so ... Read More
I got the state inspection here. The price was about average compared to other places I called in the area, but the service was excellent. Setting up an appointment was easy and efficient, they took less than the expected time to complete the insp... Read More
I was very happy with the service I received. They were friendly and professional. They explained everything that needed to be done but didn’t pressure me into having the repairs done. I will definitely go back to them for my car repairs.
Great overall experience. I took my 06 Tacoma in for a transmission fluid drain and fill. The truck is new to me and I wanted to see the condition the fluid was in. My tech was Brandon and my advisor was Stu. Both were highly communicative through... Read More
From the moment I called to paying for my inspection everyone was very professional and friendly. My service was on time and the email confirmations were great. Excellent all around.
I have had a variety of experiences with automotive shops, some bad, some worse than others. But when I tell you what a fantastic customer service experience I had at this business, I know now I will no longer have to worry about finding a place t... Read More
Overall this was a very pleasant experience. The team was thorough and explained everything to me clearly. They were professional and did an excellent job on my vehicle. I’m recommending to friends and family and will be back for sure.
Excellent shop, experience technicians, great people all very professional. They do a great job and very transparent about what the repairs will be. Will recommend them to anyone who needs car repairs, feel of dealership but not dealership prices!... Read More
Best customer service ever!! Chris was so helpful!! He is so professional and committed to help the customers! I was really impressed with the level of customer service he provides. He helped me to get everything done in one day, and also gave me ... Read More
Honest car shop (I'm a 34 yr old female) and I recommend bringing your car here to get repaired. My car started going very slow and wouldn't accelerate over 10 mph so I brought it to this shop to get looked at. They were honest and told me that ... Read More
I am a repeat customer at Auto Stream in Ellicott City due to their fantastic service. Everyone there is always very friendly, helpful, and accommodating. Every time I have taken my car to be serviced I feel confident that it is in good hands an... Read More
I'd like to thank the AutoStream Car Care Center for they're professionalism, courtesy and most of all flexibility - without compromising service or productivity! 11.8.21, I had an emergency tire issue and just happened upon AutoStream just as the... Read More
We took our car in without notice as we are out of town and noticed a burnt oil smell emanating from under the hood. We were concerned as we will be on the road visiting other states and didn’t want to be stranded on the roadside somewhere. Co... Read More
AutoStream in Columbia is great. They provide a good assessment of what issues my car had. They gave me a detailed breakdown of their inspection and how much fixing each issue would cost. They also texted me updates periodically, which was nice. J... Read More
I highly recommend AutoStream in Columbia. Chris and Jesse are amazing! They are apart of the very professional staff at this location. I've been taking my car here for years and have always been treated fairly. They care about their customers and... Read More
I have brought two different vehicles here over the past six months. Matt and Tony have been great to work with. Very professional and great communication. No surprises. They have done a variety of repairs and service to the cars and workmanshi... Read More
It was our first time using this Car Care Center . But we received a signal on our car dashboard so we made an appointment and surprisingly we were able to get in really fast.We met with Joe who happen to be very respectful, easy to talk to he exp... Read More
Had a great experience with AutoStream getting my car up and running. The customer service reps were all super friendly and helpful. I appreciated the diagnostics, and the turnaround was fast. If necessary, I will be back!!
Excellent service! I brought my car to this shop last minute after my battery died leaving work. Not only did they recommend a towing company to help. They let me tow my car to them the same day and took care of it. I received the most detailed br... Read More
Amazing place to go and get your car worked on. Straight forward and professional. Definitely there for the customer not just a pay check. Been coming here ever since I moved to Maryland and don’t plan on going anywhere else. They take amazing ... Read More
Wonderful experience. Thorough! If you want cheap, don’t bother. You want to be treated professionally, with dignity and if your time is valuable, this is the place to go. No nonsense! Thank Yo Joe Jones and staff. Even the gas station n... Read More
I love this place!! Whenever I have car trouble, they are my go to. The staff at AutoSteam are always friendly and respectful. They take pride in their customer service and quality repairs. They get you in same day or next day and get the vehicle ... Read More
My experience with AutoStream in Clarksburg continues to be great! Recently brought my car in again for routine service/maintenance. Communication was clear and transparent and pricing was reasonable. I never felt pressured into getting any servic... Read More
I've been coming here for over 4 years and am never disappointed. I've had a very difficult car and these folks don't just fix the issues but warranty most repairs for the life of the vehicle. Friendly and always wanting to help. Talk you throu... Read More
Had an unexpected issue with one of my vehicles, auto stream got me taken care of same day / no appointment. Customer service and professionalism was excellent, quality of technical service and diagnostic was top-notch. I had been to this garage p... Read More
My wife and I both use autostream for our cars and cannot say enough good things. We love the before and after hours key drop-off and pick-up. We are always provided a report for major maintenance and never pushed to pursue unnecessary maintenanc... Read More
This is the only review you’ll have to read because this place is the BEST!!! If I could give more stars I would! The crew is professional, courteous and provide high quality timely services. Thank you Tony and Matt for a great experience. I str... Read More
Gary and his staff were professional and efficient. They took the time to explain what my immediate needs were for my car and were able to repair it in a timely fashion at a fair price. They were also able to provide me with a loaner for the after... Read More
Recently visited AutoStream Car Care in Hampden again for an inspection and maintenance on a used car I recently got, and they did not disappoint! They remain the most professional, caring, and diligent mechanics I have ever been to. If, like me,... Read More
These guys were fantastic, and their candor was refreshing. They aided me in obtaining the peace of mind I required and were upfront from the start.
AutoStream is obviously a customer first, forward thinking auto shop. Came here after Monro changed hands and lost quality (was a loyal, long time customer before that). A large driver of my high praise review is the online detailed list of your c... Read More
Excellent service... Tony was very helpful and professional. I came in for a safety inspection and they took care of everything fast and in a very efficient way. Would highly recommend to anyone looking for a place for safety inspection!!!
The people here care. They are good at what they do, and their prices are fair. I've been going here for over 5 years, and they continue to impress. That's why Ive stayed as a customer.
This is my third time coming here and so I can officially say this place is consistently on top of their game. Chris is friendly and incredibly transparent about the service they provide and Jesse provides frequent updates throughout the process. ... Read More
I have been to AutoStream a couple times now and I am confident enough to say that these guys treat you right. Communication is great. I have always been able to schedule appointments quick and easy. They establish expectations up front and I have... Read More
I thought I had a problem with my SUV so I saw Lake and Matt who made sure my car was thoroughly checked out. They put my mind at ease and made me feel good about the experience. I highly recommend these guys whenever you have any concerns about y... Read More
Extremely professional and pleasant. Tony and Matt made getting a tune up for my car easy and worry free. They were great about communicating everything my car needed and things that it didn’t. Will be going back for all my future car needs, 10/... Read More
I am from Alabama, and I had my work done here. The turn around time was fast, and the price was extremely fair, given the location. Jesse, the service writer, kept me fully informed of the status of my vehicle along the way. Very knowledgeable me... Read More
Highly professional technical service, exceptional customer service. Mr. Joe Jones who's the Director of this location is a person of dignity and integrity. Sounds corny, I know. However, that is my personal impressions that I received unknowingly... Read More
Customer service was amazing. Service was quick and priced fairly. Only a couple of minutes from my home. I will be going back when I need service in the future.
My experience with the Autostream car care Team was one for the books! Making my appointment online was swift and easy as was confirming my appointment with the follow up text message. Upon arrival I was greeted and assured that my car inspection ... Read More
There is no better place to take your car than this business. They are caring and do great work. Chad helped me with my car and was so helpful and professional .They filled my tires with air for free! Will not be taking my car anywhere else except... Read More
I just want to begin by saying that normally when I enter an auto care establishment, I feel intimidated by the idea and uncomfortable by the lack of general knowledge that I have. That is not the case here. I’ve been fortunate enough to be a re... Read More
Best customer service ever!!!! Very professional and knowledgeable staff. Had a vehicle inspection and they throughly inspected my car and took their time to explain the result with patience and answered all my questions I had regarding their diag... Read More
Steward and Chad were GREAT with assistance. Stew called to give me updates on my car and went over everything with me including the price so there were no surprises when it came time to pay. The workers here are efficient and my car is running no... Read More
I just relocated to Annapolis from out of state, and since moving here have had to visit SEVERAL mechanics to perform diagnostics and repairs on various issues. This is by far the best auto center that I've been to! I originally scheduled an appoi... Read More
Gary and Cody are the BEST!!! They helped us so much with our state inspection needs and are SO NICE!!! We just moved to the area and I am so glad we have a trustworthy place to bring our cars. They use a really cool service to show you photos and... Read More
Autostream thank you for a wonderful experience. Chris took care of me the moment I spoke with him. He explained the whole process and what was going to be done. He communicated all recommended services with me before performing them. I always ... Read More
100% recommend these guys. Very honest, great people and great customer service. They'll take care of you. Very trustworthy
Gary and Cody worked with me and made efforts to get me scheduled on my own time. They even added a good discount when a slight scheduling inconvenience came up! Overall very fast service and very nice people. Will definitely return when I need so... Read More
After a long stressful search of places that my car could be looked at under my extended warranty and without taking 2/3 weeks to have an available appointment for me, Gary and Cody sure make the rest of this experience must simpler! I was able to... Read More
This was a great experience. Fast, effective, and compassionate service. Also a very convenient location on top of everything. The service and speed was incredible overall. Five stars.
We love this place! So professional, and I love that they tell you what services you can wait on if you don't want to do everything right away. All the staff members I've interacted with are really nice. We'll be back!
Easy to get an appt. Loved the electronic inspection report I got by text, made it super easy to make decisions. Zero pressure to move forward with recommended services. Car was ready super early. Communication was smooth and the staff friendly. W... Read More
One of the best independent automotive repair shops I've used. The mechanics have always been fast and accurate at diagnosing problems, and the service is dependably excellent. I especially appreciate the photographs they include in their report... Read More
Mike and Michael and the whole team represent what I need in a great mechanic shop. I’ve used them for all 4 of the cars I own for various needs that have come up. The offer new loaners if necessary and provide pictures to any recommended serv... Read More
Mike and crew did a great job taking care of my 2018 Ford F-150. They’re great to deal with, honest, convenient, in my neighborhood and don’t push the usual unnecessary repairs on you. I like the electronic vehicle report categorized with pict... Read More
08/19/2021 Exemplary Service This was the best experience that I have ever had with my car! It was outstanding from the very first encounter, to the inspection, to the detailed breakdown of issues and recommendations that included videos of their ... Read More
I don’t come here often but for the times I do, I love their service. Some places are on a first come first serve basis which makes it challenging when people have their personal schedule to follow. However, AutoStream allows their customer to s... Read More
Had a great experience here after I accidentally punctured the sidewall of a tire on a shoddy Baltimore city curb. Fast, professional service, done properly and faster than expected. Shout out to Stu, who handled everything and got me back on the ... Read More
These gentlemen** (extra emphasis on gentlemen) are extremely polite, patient, and helpful. They are efficient and extremely professional. Quick service with great price and even better quality! Extremely pleased. :)
I picked this place at a whim and couldn't be happier with the service. Gary was really knowledgeable and kind. The mechanics here take pictures of the things needing repairs and send them to you as they go, which was really nice to know. I just m... Read More
Came in for state inspection on my recently purchased vehicle. Stu (sorry if I misspelled it) got me in and out quickly and with no hiccups. My car didn't pass inspection first go around, which was expected, but they got me up to code and ready to... Read More
Came in for state inspection on my recently purchased vehicle. Stu (sorry if I misspelled it) got me in and out quickly and with no hiccups. My car didn't pass inspection first go around, which was expected, but they got me up to code and ready to... Read More
Came in for state inspection on my recently purchased vehicle. Stu (sorry if I misspelled it) got me in and out quickly and with no hiccups. My car didn't pass inspection first go around, which was expected, but they got me up to code and ready to... Read More
Dropped of my 2015 911 Porsche here today. Walk ins welcome. Mike and Mike were extremely professional and polite. Treated my car with respect as I would expect. Had a Maryland car inspection done. They were the cheapest in the area and the overal... Read More
If you’re looking for a place to have your car serviced look no further. There is no other place I’d trust to fix any and all problems that may come up. Call the number listed and ask for Jesse or Chris. Both have helped me in the past and are... Read More
Amazing service! Quick, and very professional! Completely understanding of my current financial situation and worked with me to help get my car back on the road. 100% would recommend this shop and I will absolutely be coming back!
I took my Jeep in for its 100,000 mile inspection last week and, as I wanted it done right, I took it to the place with the reputation for doing it right. It is one thing to skimp on smaller items but I considered this to be an opportunity to rea... Read More
my sister and I had broken down in the middle of the freeway and we had our car towed to this location. We were a very long way from home and needed an emergency repair. They were very understanding and accommodating to our circumstances and des... Read More
I am so grateful I found this service and repair center! I originally visited for a flat tire, but their inspection revealed a number of items requiring attention, some (like brake pads and rotors) rather quickly. They sent pictures of the inspect... Read More
My car was recently serviced at this business. I knew in advance exactly the work that needed to be done, and the cost, and the time of my appointment. Transportation was provided back and forth to my residence at no cost to me. All interaction... Read More
I was quite impressed with the attention to detail and responsiveness at Auto Stream. I had to have quite a bit of work done, and they continuously kept me informed of my vehicle status, as well as any issues that arose. I am more than satisfied w... Read More
It's 3 weeks later and I am back getting a free oil change in under 30 minutes; thank you! Three weeks ago, during my first visit, the customer service was impressive! I felt like I was more than just a $ sign. The loaner cars were clean, conv... Read More
I highly recommend Auto Stream as you "Go To" auto service. Their service was excellent and their service was very professional. If you are looking for great service with friendly caring team of professionals, I suggest you give them a try.
My 1999 Honda Accord needed few things to be repaired to pass inspection. Chris and Jesse has been great with explaining all updated on my vehicle and kept me informed, by sending online report with pictures of what pass, urgent, and what needed... Read More
Excellent and fast service! Service with a smile! Joe / Corey also takes the time to tell you about their rewards program and many other services they provide! You wouldn’t regret it!!!
I love these guys. I lucked out and ran into them because it was easy to drop my car off and walk back to my home when I moved here in 2019. However, these guys are great. They always take the time to explain to me what is wrong and how badly it ... Read More
Auto stream went above and beyond my expectations. The complementary inspection was detailed, thorough, and came with pictures. While the price was a little bit higher than I am used to paying, I believe it was made up for in quality service. They... Read More
The customer service was impressive! I felt like I was more than just a $ sign. The loaner cars were clean, convenient, and ready to go. I WILL be back in the near future for additional services.
Had my vehicle towed in with a completely dead battery, and knew I was overdue on some maintenance (that’s a bit of an understatement). We had used Brentwood Auto at this location over many years and for various vehicles. Rest assured, the new o... Read More
The Woodstock Autostream is close to where I live, and I took a car that bought for my son there for Maryland state inspection. They did a thorough inspection and Andrew informed me it would pass with a minor fix. Andrew also informed me of some r... Read More
Fast to get an appt and took 60 min when they thought 90! New management? Awesome Was $25 more than competitors but it was worth it
One of the most reliable car repair stations in the entire Baltimore area. It's a pleasure and a comfort to do business with people who are intelligent, trustworthy and professional. This is my 'go-to' place for all car related issues.
I went in without an appointment. They said it might be a few days before they could look at it since they were booked, but they managed to do a diagnostic on the same day. The report came back with photos of needed repairs and a rating system of ... Read More
Being new to Maryland, I was on the lookout for a reliable car service shop for my 2006 Mini Cooper. I'd heard positive remarks about AutoStream Car Care Annapolis, so decided to give them a shot. They performed the comprehensive Maryland Vehicle ... Read More
Being new to Maryland, I was on the lookout for a reliable car service shop for my 2006 Mini Cooper. I'd heard positive remarks about AutoStream Car Care Annapolis, so decided to give them a shot. They performed the comprehensive Maryland Vehicle ... Read More
Personally, I just moved to Annapolis and must say, Gary and Cody are two of the nicest people I’ve ever met anywhere! Professionally, I could say the exact same!! They take care of your car as if it were their own. I knew going in my car needed... Read More
We're very happy to find AutoStream at Ellicott City. My vehicle had some engine light issues that wasn't properly fixed by another shop. AutoStream Ellicott City was able to fix the problem quickly and for a reasonable price. They sent me the pho... Read More
Had an amazing experience. Andrew was great and the technician got my car in and taken care of quickly. Would highly recommend!
This is the best experience I’ve had when it comes to car care and repair around the world (and I’ve lived in three different countries!). These folks take your car, give you a full report during the day (to your phone and/or email) with fully... Read More
Joe and Kyle did great work on my car, feels brand new! Everyone was extremely nice and I will definitely be back. Thanks guys!
First time use. My wife had a tire issue and she stopped by for a repair. They told her the tire was not fixable and so I went with her to discuss with the Automotive Service Advisor, Cody Thomas, why I needed to buy a new tire. After just a ve... Read More
The AutoStream team was amazing. Great customer service. I also appreciate how they sent me a link with the pictures and suggested maintenance before they began work on my car. I highly recommend them and will likely continue to use their services... Read More
Very good experience with this mechanic. Reliable, honest and fair pricing. Would highly recommend
Jesse and Chris were extremely friendly, considerate of my time, and explained all maintenance work/potential problem areas in great detail. I really liked the full and detailed inspection of all parts of my car and sending photos and mechanic not... Read More
I've taken my car to Brentwood a number of times and always received excellent service. When a large plastic bag got caught on and wrapped around my drive shaft, they removed it on the spot, no appointment and at no additional charge. Friendly, e... Read More
Friendly customer service very helpful good workin g speed and knowledgeable. and will give you a ride home so you don’t have to wait all day
I'm a repeat customer because of the good service and the kindness of their employees. I came to the shop to get some air in my tires and I was in and out in less than 20 minutes. It's refreshing to have a mechanic that will help you out with the ... Read More
I was really satisfied with my experience here. I love the link and pictures they send detailing their review of the car. It really helps when trying to get a second opinion or reference as we all normally do. They were super flexible with my situ... Read More
Had a bolt stuck on my tire and they were able to patch it up quick. Also they have a free general check up which is great so I know how well my car is doing. They give you a link to follow and it has all the details on it. Definitely a great car ... Read More
I have to say, that Cody and Gary have been absolutely incredible. This is 100% the best place to get your car repaired in Annapolis - I can’t say enough about the communication, planning, and flexibility that they have offered. I have a crazy w... Read More
I cannot begin to explain how professional and forthcoming this company is. They ensured that I understood every nook and cranny of my car and explained in thorough detail what was wrong. They were able to help me bring my car back to new life and... Read More
Garry was amazing kept me informed every step of the process.best place in annapolis for car repair!!
Garry, Cody, Jon and the rest of the crew at Autostream were great! They were all very friendly and professional. They offered to go above and beyond even offering to follow me home to drop off the wheels/tires that I had just had removed from my ... Read More
Garry, Cody, Jon and the rest of the crew at Autostream were great! They were all very friendly and professional. They offered to go above and beyond even offering to follow me home to drop off the wheels/tires that I had just had removed from my ... Read More
Great team who communicates clearly, thoroughly, and often. Treated me very fairly and kept me in the loop the entire time! I'll be back for all of my family's automotive needs in the future!
Great place!
Auto stream staff are so friendly and accommodating. They always ensures a detailed instruction of my car. I have gone to this location for over 2 years and I always know my car is in good hands. I love that they provide detailed pics of what nee... Read More
I chose Auto Stream based off of the great reviews from previous customers. This place did not disappoint! My truck had a transmission issue, and the required part was on back order from Ford. Initially, this part wasn’t available from the manuf... Read More
I moved to Columbia MD from Virginia about two years ago and I needed a new place that I could trust to service my car. I found Auto Stream car care on line, they always do a great job with my car. When you walk through the door there’s always a... Read More
I came to this location to get a few things done to my vehicle and from the moment I arrived to when I left, I had the greatest, most professional, and easy going experience ever! Chris and Jesse we’re the two who helped me out with everything a... Read More
Awesome group of guys working here. Communication is top notch and service is swift. Both Matt and Lake have helped service vehicles for my wife and I and today like every other visit was phenomenal. Very informative and transparent around vehic... Read More
My transition from New York to Maryland has not been the easiest, especially when it came to titling and registering my car. This was the only company in my area that replied to my Maryland Inspection appointment request with professionalism and d... Read More
I weren't for a vehicle inspection. They started at my appointment time and finished before time promised, including getting a replacement part! I would definitely recommend there services.
Chose this place based on its review score and I see why it was rated so highly. Quality service, friendly/personable staff. I appreciate how appointments can easily be scheduled online. They also provide a detailed and easy to read breakdown of t... Read More
They provide great service and suggest repairs only when absolutely necessary. The ideal neighborhood service station. Edited 3 years later--Service remains top notch. Everyone is extremely helpful, knowledgeable and courteous. Can't recommend t... Read More
Though the maintenance check and oil change took two hours, the job was thorough and complete. I was thoroughly debriefed on the parts of my car that were working productively and/ or may require some attention. I enjoyed my time at this auto repa... Read More
I don't go anywhere else. The guys are all super knowledgeable and never talk down to me (pretty common at some of the other places in the area). Every service my car has needed has been completed quickly and they are priced fairly. The diagnostic... Read More
Had a great experience with this AutoStream location. They were professional and timely with the work. My husband and I especially loved getting an auto health report mid-visit to keep us up-to-date. Very happy with the service we received and wi... Read More
This place is sort of amazing. I took my car in for an ongoing engine issue, and Stu got to work and had the car fixed in record time. Throughout the process, he called with updates and explained what was going on with the car. Honestly, I did... Read More
From the moment my wife and I dropped off our car to see what was wrong with it, these guys were top notch. Extremely professional from start to finish, it was evident that these folks know their stuff, and have a knack for being able to explain w... Read More
Wonderful! If you're looking for a place that conducts professional, courteous, and fair MD state auto inspections - look no further. Before I came here, I took my 2014 Chevy Impala with 60,000 miles on it to two separate places and each called ou... Read More
Excellent service! My check engine light came on while I was driving home the other night. I called them the next morning and they told me to bring my car by. I was worried I’d have to leave it there over night (I live an hour away from where I ... Read More
Fantastic and prompt service on my car. One of the best experiences with my car repair. The technicians took the time to explain in detail in layman's terms what work my car needed. They provided pictures of the internal parts of the car that need... Read More
Staff was friendly, professional, and explained everything about the cars maintenance needs clearly. The job was done on time and I was able to have my car finished within the day. I needed an oil change and tires, but in performing the inspection... Read More
The people here are honest and bring the receipts. I really like that they send you pictures of whatever needs to be repaired with your estimate and an explanation of what’s wrong, as well as tell you how urgent the problem is. Some of the servi... Read More
I had a quick visit here to replace an uncommon sized wiper blade. Dave tried so hard to find one in stock that would fit my vehicle. I ended up having to wait for them to have one delivered but Dave and Stu made my wait effortless. They had many ... Read More
Joe was friendly and professional. He was able to take care of my needs while I waited. It wasn't much, just a cabin air filter that was long overdue. But he still treated me like an important customer! The quick inspection they perform is reall... Read More
Great business! I realized I had a flat tire and the guys changed it for me right there on the spot. Despite the shop closing up within five minutes, they were really nice and got me back on the road asap. I'll definitely be going there again!
Always a pleasure with Andrew and the guys. They really take care of my car and even give my dog Avery treats. Would definitely recommend autostrean for anyone with car needs.
We took our vehicles to AutoStream on 02/24/2021 for state inspection and maintenance. They showed an utmost sense of urgency in getting the job completed on time and reached out frequently to provide regular status updates. Andrew on the front de... Read More
This was my first time here. Gary and Chris were both welcoming and friendly. Chris took the time to explain all of the services that would need to be addressed soon. They are very thorough and detailed without the high pressure. I would definitel... Read More
Cody and Mike are wonderful! They always thoroughly go through the car and send pictures of exactly what needs to be looked at, and some considerations to improve the car. Quick turnaround, excellent service, and one of the best auto shops I've ev... Read More
Excellent service! Very kind and polite workers. Did a check on my vehicle for free and let me keep it in their parking lot until i figured out the next step! 10/10 recommend this place.
The team here is a pleasure to work with. I opted for their vehicle inspection in addition to my oil change. They gladly accommodated my tight schedule. And even though I was passing through, Cody and Mike made me feel valued and important. They g... Read More
I'm adding another five stars for the business, following a five star review I gave a month ago after fantastic tire and brake service. Recently, while driving to work through snow and sleet (the new tires are everything that I was told they would... Read More
Dropped off my car, got some good food at the little coffee shop a 2 minute walk away and was done really quickly! Great customer service and very professional. Best price I found near me as well. Highly recommend ????
This is the only place I will go to in Baltimore! Everyone is so friendly, professional, and they go out of their way to help you. Their rewards program has saved me money, and they always have my repairs done super quickly. Couldn't recommend the... Read More
I have used Auto Stream for a number of cars in the last couple of months. Each visit has not only been pleasant, but the work has been satisfactorily completed. Mike somehow (even with a mask on) always knows who I am and is always beyond courteo... Read More
Very helpful and provided a great checkup. I got to have everything fixed that I needed and I could choose what I wanted to do today or later on. Finished in time that I needed today and received a great online review of my car with photos since I... Read More
Very helpful and provided a great checkup. I got to have everything fixed that I needed and I could choose what I wanted to do today or later on. Finished in time that I needed today and received a great online review of my car with photos since I... Read More
Gary and Chris are very kind and welcoming.I trust this place and whenever something comes up with my car, they are the first place i call. Everything is done very quick and organized and they communicate well to give you a good understanding of w... Read More
I had went in today to get an oil change Darius and Andrew was very polite and friendly great customer service. I would recommend this shop to anyone. Thanks guys.
I had to get a good amount of maintenance done on my 2013 Honda Civic. This place was able to do all of it in one day. Even when I was still having a few problems the day after, Joe Jones told me to come right in and they figured out what was wron... Read More
Everyone here is a treat to deal with. I have spoken with Chris, Gary, and Cody, and all are knowledgeable and will explain anything they recommend in detail. I especially appreciate the text update service where you can see pictures of your vehic... Read More
First time using Autostream and was a little worried, because you never know how these things will go. I had a great experience, though. They got my car in right away and took care of my request without any upselling. Will definitely continue t... Read More
I went to Autostream for a Maryland inspection for my new used car. I called and made an appointment for about an hour and a half later. They were done 30 minutes earlier than they said they would be. They were kind, professional and I liked how t... Read More
Had to replace a busted tire. They were done in record time. Recommended.
I needed a reliable service place to work on my vehicle and AutoStream proved to be just that. Joe and Kyle have great customer service skills and ensured that my automotive needs were addressed. The technician, Anthony, worked efficiently and wa... Read More
Lake and Matt were absolutely fantastic. They greeted me when I walked in, explained the full process to me as well as what charges I can expect to pay upfront. They were friendly and made me feel part of the family. Matt explained their loyalty p... Read More
Great customer service. Provided a thorough inspection and returned old parts. Did not do the work I requested because it would not help. They provided the correct resolution. I will use them again.
Extremely efficient and honest services provided to me. Ladies you know how hard it is for an auto service not to treat you like a cash machine. I appreciate their services and courteous treatment by Matt and Lake and the mechanic. I have actua... Read More
Great service! Joe was friendly, punctual and very helpful. My car was returned to me within 24 hours. The diagnostics are awesome and very detailed with photos and description of work need it to be performed.
I recently registered my car in MD and needed the Safety Inspection, so I called them to schedule an appointment and things went smoothly from there. Lake and Matt were very courteous and professional. They explained things related to the Safety I... Read More
The guys working here are amazing! Top notch professional service. They send you a report to your mobile phone with photos of all the areas of your vehicle that needs repair. You feel like you are getting service from a luxury car dealer. They off... Read More
Lake and Matt are helpful and professional in the whole process. From explaining my current vehicle condition to the rewards program and their new line of loaner vehicles. I was very happy with the quality and service that I was provided. My vehic... Read More
Excellent service! My check engine light came on while I was driving home the other night. I called them the next morning and they told me to bring my car by. I was worried I’d have to leave it there over night (I live an hour away from where I ... Read More
Called in for an estimate for tires for my 2011 Honda CR-V. The tire quote was reasonable, but I also wanted to know how much lower control arms would cost. Stu (who was very professional) ensured me that my vehicle should be looked over and given... Read More
My family is so happy to find this establishment. We are new to Maryland and was looking for a place to take care of the health of our vehicles. We stumbled across this establishment reading their reviews. The reviews were right. Please don't hesi... Read More
Hands down one of the best experiences I've had trying out a new repair place. They were thorough with their repairs and even took the extra time to make sure the issues I was having hadn't spread to other parts of the car. Not only did they do a ... Read More
Haven’t had the opportunity to repair my vehicle yet. Made an appointment for a complimentary break inspection. The staff there seem to be honest, fair and very engaging with their customers. Will definitely bring my car here for future servi... Read More
I’ve been to Brentwood Automotive multiple times. I went a few days ago for my tires. I called them and they were able to get me in the same day. I dropped off my car, they told me upfront what I can expect in terms of costs and variables associ... Read More
Scheduled an appointment for my State Inspection. They were very helpful on the phone and were extremely kind/professional. Dropped my car off for the inspection, no wait, no hassle. They texted me a link so I could see photos of everything they d... Read More
Incredibly knowledgeable staff with the expertise to handle anything you throw at them. These are the folks you want working on your car.
Moving to Maryland from out of state can already be a daunting process. Having an older vehicle, I was even more worried about the various hurdles to get my car titled, inspected, and registered in MD. From the second Chris at AutoStream answered ... Read More
My experience here was truly superb. Joe was calm, thoughtful, and efficient, providing excellent service. I was about to move when I noticed a flat tire. I was driving my car full of all my belongings about 1400 miles and didn't want to risk ano... Read More
We were thrilled to find a local auto shop to take care of the maintenance and repairs of our car. It is especially nice that they are in the neighborhood and within walking distance. To top it off the service is top notch. From dropping the car o... Read More
I bought a car for my daughter from a family "friend" that passed inspection, but I was still nervous about the fact that I felt something wasn't quite right. My usual mechanic couldn't fit me in so I gave AutoStream in Woodstock a try after I rea... Read More
Will always go here! I work in an office next-door so it’s super convenient. I dropped my car off then walked to work in less than a minute. So no need for car maintenance outside of my work hours! Game changer. They did an oil change quickly an... Read More
Had a great first experience at AutoStream. My son's car would not start and it happened within walking distance of AutoStream, fortunately. Walked in and was helped immediately. They looked at the car and assessed that it was a battery issue. Ver... Read More
We just moved to Clarksburg and I noticed this shop at our local shopping center, so when I needed service I gave them a call. Prices were competitive so I decided to give them a shot. The shop was very clean and I was able to get an appointment r... Read More
Really professional service. Brought two of my cars in for alignment work to prepare for the coming winter and they did a stellar job. Will be bringing my car in for future service.
I have been a customer at Auto Stream Clarksburg since they opened. Michael, the manager, is an honest, knowledgeable service manager who gives accurate diagnosis of my cars problems and a fair price on repairs and maintenance. He ensures quality ... Read More