Our Story: AutoStream Car Care Center
A history of award-winning service
Founded in 1999, AutoStream Car Care Center has been the Greater Baltimore/Washington area’s leading automotive repair and maintenance service shop. Best friends and owners Rick Levitan and Doug Grills opened the Dorsey Hall location in Ellicott City, MD with a focus on service stations, but soon grew the operation by utilizing the shop’s bays and offering top-notch auto repair to the community. In just nine months, they opened a second location in the Owen Brown Village Center in Columbia, MD and two years later in 2001, Rick and Doug launched a third shop at the Greenspring location. With the fourth shop opening in September 2015, a fifth opening in October 2016, Hampden of Baltimore (formerly Brentwood Automotive) in 2019, Annapolis in 2021, Owings Mills & Randallstown in 2022 and most recently Parkville in 2023- AutoStream Car Care has expanded to 9 locations!
Celebrating Outstanding Auto Repair since 1995
Schedule ServiceConvenient, customer-first locations
After opening our first automotive repair location in Ellicott City, we at AutoStream Car Care Center were eager to grow and serve nearby communities in Annapolis, Baltimore, Clarksburg, Columbia, Hampden, Owings Mills, Parkville and Randallstown. All of our locations are home to a team of highly skilled ASE Certified Technicians who provide reliable, top-quality service and a customer-friendly approach. Our mechanics are expertly trained in repair and maintenance of any make and model of domestic or foreign automobiles.
When you bring your car in for auto repair service, our convenient shopping center locations allow you to easily fill your appetite and your time, as we are just a quick walk away from a variety of restaurants and shops. We also provide a free local shuttle service and have a loaner car program available for longer repairs, so you never have to skip a beat while your vehicle is in our shop!
At Autostream Car Care we pride ourselves on putting our customers first and have taken that idea further than most by opening locations in Annapolis, Baltimore, Clarksburg, Columbia, Ellicott City, Hampden of Baltimore, Owings Mills, Parkville and Randallstown to ensure that the residents of the greater Baltimore area always have a location nearby. We invite you to call, stop by, or schedule service online today at any of our nine convenient locations in the greater Baltimore area.
A business that gives back
For AutoStream Car Care, it's important to give back to the community, as our service starts with each of you. Many of our initiatives are annual or on-going thanks to the support of our loyal customers. Learn more about the organizations we're passionate about and how the support of our customers is our biggest asset.
AutoStream Vision/Mission/Values
Vision: Be the best automotive service provider in the Mid-Atlantic region
Mission: To provide every customer with an exceptional experience, every time, every day.
Core Values: Passion for Excellence Concern for Others Perseverance
Credo
- AutoStream Car Care is a place where the genuine care of our customers, performed with unparalleled exceptionalism, is our highest mission.
- We pledge to provide the finest automotive service and facilities for our customers who will always enjoy an exceptional experience.
- The AutoStream Experience instills confidence and trust, while fulfilling the expressed and unexpressed needs of our customers.
Employee Promise
- At AutoStream Car Care, our Automotive Service Professionals are the most important resource in our service commitment to our customers.
- By applying the principles of trust, honesty, respect, integrity, and commitment, we nurture and maximize talen to the benefit of each individual and the company.
- AutoStream Car Care fosters a work environment where diversity is sought, quality of life is valued, individual aspirations are fulfilled, and the AutoStream Experience is strengthened.
Core Values
I AM PROUD TO BE AUTOSTREAM CARE CARE
- Passion for Excellence
- Concern for Others - C3
Customers/Coworkers/Community - Perseverence
Mottos
"We are Automotive Service Professionals fulfilling the expressed and unexpressed needs of our customers."
- Build relationships
- Anticipate the customer's needs
- Tell them what they need to know about their car
- Be a trusted advisor & confidante
Learn More About What AutoStream Car Care Can Do For You
Meet The Management Team
